D.C. Bus Ridership is Down. Time for a Redesign?

Bus ridership is down in the nation's capital. Some see the issue as an opportunity to better design the service to make dollars go further.

2 minute read

January 9, 2018, 5:00 AM PST

By Casey Brazeal @northandclark


Metro Bus

Ritu Manoj Jethani / Shutterstock

Some officials hope to borrow lessons from Houston's redesign of its bus service to try to turn around falling ridership numbers. "It’s a strategy that is being pushed by the Washington region’s leaders, eager to see Metro seize opportunities to save money and 'right-size' service — essentially, to eliminate buses that consistently fail to run at capacity. A bus network overhaul was among the ideas recommended by former U.S. Transportation Secretary, Ray LaHood, in his recently released report on how to fix Metro’s structural and financial problems," Martine Powers writes for the Washington Post.

Why buses in D.C. are losing riders is a subject of debate, some say that now-completed train projects make that service more attractive, others point to lifestyle changes taking more people away for 9-to-5 schedules that the system was built around, and the growth of bike-share and ride-share are likely part of the equation as well.

In Houston, "officials focused on providing more frequent service throughout the day rather than clustering their efforts around the morning and evening peak periods," Powers writes. The system also moved away from a hub-and-spoke system to a grid system. "The effects on ridership are heartening: in the first year after the redesign, Saturday ridership increased by 15 percent, and Sunday service was even more popular." But some paint a less rosy picture of Houston's update, arguing that the city sacrificed equity when it cut service to areas with less ridership, which were often poor and minority.

The Houston bus redesign didn't end up saving the city money, but backers argue that boosting ridership on buses is a lot cheaper than adding transit services by any other means. They contend that, while costs went up, those dollars go further when they're spent on bus transit.

Saturday, December 30, 2017 in Washington Post

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Close-up of "Apartment for rent" sign in red text on black background in front of blurred building

Trump Administration Could Effectively End Housing Voucher Program

Federal officials are eyeing major cuts to the Section 8 program that helps millions of low-income households pay rent.

April 21, 2025 - Housing Wire

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 30, 2025 - Diana Ionescu

Ken Jennings stands in front of Snohomish County Community Transit bus.

Ken Jennings Launches Transit Web Series

The Jeopardy champ wants you to ride public transit.

April 20, 2025 - Streetsblog USA

Close-up of white panel at top of school bus with "100% electric" black text.

Driving Equity and Clean Air: California Invests in Greener School Transportation

California has awarded $500 million to fund 1,000 zero-emission school buses and chargers for educational agencies as part of its effort to reduce pollution, improve student health, and accelerate the transition to clean transportation.

April 30 - California Air Resources Board

Aerial view of Freeway Park cap park over I-5 interstate freeway in Seattle, Washington at night.

Congress Moves to End Reconnecting Communities and Related Grants

The House Transportation and Infrastructure Committee moved to rescind funding for the Neighborhood Equity and Access program, which funds highway removals, freeway caps, transit projects, pedestrian infrastructure, and more.

April 30 - Streetsblog USA

"No Thru Traffic - Open Streets Restaurants" sign in New York City during Covid-19 pandemic.

From Throughway to Public Space: Taking Back the American Street

How the Covid-19 pandemic taught us new ways to reclaim city streets from cars.

April 30 - Next City