The Low Tech Solution to Building Smarter Cities

If you only listened to the IBMs of the world, you'd think the path to building better cities was through high tech solutions. But old fashioned dialogue and discussion, facilitated by some low tech platforms, works best, argues Alec Appelbaum.

1 minute read

June 3, 2013, 5:00 AM PDT

By Jonathan Nettler @nettsj


"[A]cross the country, municipalities are buying ever more complicated technological 'solutions' for urban life," says Appelbaum. "But higher tech is not always essential tech. Cities could instead be making savvier investments in cheaper technology that may work better to stoke civic involvement than the more complicated, expensive products being peddled by information-technology developers."

As an example Appelbaum looks to the planning process for the Seward Park Urban Renewal Area, where "[t]hrough e-mail conversations, neighbors articulated priorities — permanently affordable homes, a movie theater, protections for small merchants — that even a supercomputer wouldn’t necessarily have identified in the data."

"The point is not that software is useless," argues Appelbaum. "But like anything else in a city, it’s only as useful as its ability to facilitate the messy clash of real human beings and their myriad interests and opinions. And often, it’s the simpler software, the technology that merely puts people in contact and steps out of the way, that works best."

"Deep data can learn and display policy cues that used to flow from guesswork. What it can do less reliably is reflect democratic action."

Friday, May 31, 2013 in The New York Times

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Close-up of "Apartment for rent" sign in red text on black background in front of blurred building

Trump Administration Could Effectively End Housing Voucher Program

Federal officials are eyeing major cuts to the Section 8 program that helps millions of low-income households pay rent.

April 21, 2025 - Housing Wire

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 30, 2025 - Diana Ionescu

Ken Jennings stands in front of Snohomish County Community Transit bus.

Ken Jennings Launches Transit Web Series

The Jeopardy champ wants you to ride public transit.

April 20, 2025 - Streetsblog USA

Close-up of white panel at top of school bus with "100% electric" black text.

Driving Equity and Clean Air: California Invests in Greener School Transportation

California has awarded $500 million to fund 1,000 zero-emission school buses and chargers for educational agencies as part of its effort to reduce pollution, improve student health, and accelerate the transition to clean transportation.

April 30 - California Air Resources Board

Aerial view of Freeway Park cap park over I-5 interstate freeway in Seattle, Washington at night.

Congress Moves to End Reconnecting Communities and Related Grants

The House Transportation and Infrastructure Committee moved to rescind funding for the Neighborhood Equity and Access program, which funds highway removals, freeway caps, transit projects, pedestrian infrastructure, and more.

April 30 - Streetsblog USA

"No Thru Traffic - Open Streets Restaurants" sign in New York City during Covid-19 pandemic.

From Throughway to Public Space: Taking Back the American Street

How the Covid-19 pandemic taught us new ways to reclaim city streets from cars.

April 30 - Next City