Steve Jobs said, "People don’t know what they want until you show it to them.” So why do planners keep asking people what they'd like to see? Scott Doyon believes it's time to dig deeper.
Like product designers, urban planners and designers shouldn't be order takers. They need to be more like psychotherapists, seeking the underlying motivations for the things people ask for. Scott Doyon explains:
“'What would you like to see here?'”
"And there it is. Perhaps the most inane question ever posed in the course of a public design process. And posed it is, constantly.
“'We’re doing a master plan for downtown. What would you like to see here?'”
"It’s crazy. In one sweeping question, practitioners not only set the stage for unmet expectations, they devalue the art and craft of urban design at the same time."
FULL STORY: Public Process and the Perils of Dismissive Engagement
Message and Media: Connecting in a Noisy World
Scott Doyon argues that getting the next generation of collaborators involved in community improvement efforts will require more than simply using the tools of social media - it will require connecting with what people are passionate about.
Do's and Don'ts for Planning in a Web 2.0 Environment
Is your city looking to engage residents online? The latest generation of tools just might be your savior. Or your demise.
Leveraging Social Media for Citizen Engagement in Urban Planning
Discover how urban planners can use social media to enhance citizen engagement, featuring strategies for interactive communication and community involvement in urban development projects.
Alabama: Trump Terminates Settlements for Black Communities Harmed By Raw Sewage
Trump deemed the landmark civil rights agreement “illegal DEI and environmental justice policy.”
Planetizen Federal Action Tracker
A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.
The 120 Year Old Tiny Home Villages That Sheltered San Francisco’s Earthquake Refugees
More than a century ago, San Francisco mobilized to house thousands of residents displaced by the 1906 earthquake. Could their strategy offer a model for the present?
In Both Crashes and Crime, Public Transportation is Far Safer than Driving
Contrary to popular assumptions, public transportation has far lower crash and crime rates than automobile travel. For safer communities, improve and encourage transit travel.
Report: Zoning Reforms Should Complement Nashville’s Ambitious Transit Plan
Without reform, restrictive zoning codes will limit the impact of the city’s planned transit expansion and could exclude some of the residents who depend on transit the most.
Judge Orders Release of Frozen IRA, IIJA Funding
The decision is a victory for environmental groups who charged that freezing funds for critical infrastructure and disaster response programs caused “real and irreparable harm” to communities.
Urban Design for Planners 1: Software Tools
This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.
Planning for Universal Design
Learn the tools for implementing Universal Design in planning regulations.
Clanton & Associates, Inc.
Jessamine County Fiscal Court
Institute for Housing and Urban Development Studies (IHS)
City of Grandview
Harvard GSD Executive Education
Toledo-Lucas County Plan Commissions
Salt Lake City
NYU Wagner Graduate School of Public Service