Saving a Transit System Through Free Rides

Jean-Francois Mayet, the mayor of Châteauroux, introduced free ridership in a bid to turn around his town's failing transit system. Eleven years later, total ridership has increased 208 percent. Henry Grabar examines whether free transit is scalable.

2 minute read

October 31, 2012, 6:00 AM PDT

By Jessica Hsu


Châteauroux isn't the first city to offer free public transportation, but it's the first example of a large city to do so. Henry Grabar observes, "the otherwise ordinary French town has become a canary in the coal mine of transportation policy, closely watched by the dozens of other municipalities in various stages of free transit experiments." A French report [PDF] released this year found that per person ridership in Châteauroux is up from 21 to 61 trips a year; and the city turned a profit in '03, '04, '05, and '07, after eliminating bus fares in 2001.

"The motivations for making a transit system free are obvious," writes Grabar. "Increased ridership can relieve traffic, improve the environment, boost the system's efficiency, give residents more spending money, help the poor, and rejuvenate central business districts." The results of free mass transit in Châteauroux have been positive, but "[t]here were growing pains: the number of slashed or tagged seats grew from a dozen in 2001 to 118 in 2002. Drivers complained that passengers treated the bus like a personal car, expecting to be dropped off at their doorsteps."

Bruno Cordier, author of a 2007 report Totally Free Mass Transit [PDF], attributes Châteauroux's success to not only free ridership, but also the simultaneous expansion of its transit network. He cautions that "[g]ratuity alone does not make the network attractive" and argues that "the system won't work at all in big cities, where 30-40 percent of transit revenue comes from ticket sales, as opposed to a mere 14 percent in Châteauroux."

The demonetization of the transit system in Aubagne (pop 100,000) has also proven successful, but the verdict on whether the same can happen in big cities will soon be put to the test. "At the end of this year," reports Grabar, "Tallin, Estonia (pop. 406,000) will eliminate fares on its transit system for residents, making it the world's biggest city with free mass transit."

Friday, October 26, 2012 in The Atlantic Cities

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

June 4, 2025 - Diana Ionescu

Metrorail train pulling into newly opened subterranean station in Washington, D.C. with crowd on platform taking photos.

Congressman Proposes Bill to Rename DC Metro “Trump Train”

The Make Autorail Great Again Act would withhold federal funding to the system until the Washington Metropolitan Area Transit Authority (WMATA), rebrands as the Washington Metropolitan Authority for Greater Access (WMAGA).

June 2, 2025 - The Hill

White and yellow DART light rail train in Dallas, Texas with brick building in background.

DARTSpace Platform Streamlines Dallas TOD Application Process

The Dallas transit agency hopes a shorter permitting timeline will boost transit-oriented development around rail stations.

May 28, 2025 - Mass Transit

Sun rising over downtown Los Angeles with tall palm trees visible in foreground. Image is bright orange-red indicating extreme heat.

LA County Creating Action Plan to Tackle Extreme Heat

Los Angeles County is creating a Heat Action Plan to help communities stay safe during extreme heat, with steps like adding more shade, improving buildings, and supporting the neighborhoods most at risk.

June 9 - Los Angeles County Chief Sustainability Office

Small silver car driving over wide soeed cushion on asphalt road.

Maryland Plans Quick-Build Complete Streets Projects

The state will use low-cost interventions to improve road safety in five Maryland counties.

June 9 - Fox Baltimore

Nighttime view of downtown Los Angeles through arches of new 6th Street Viaduct.

Downtown Los Angeles Gears Up for Growth

A new report highlights Downtown L.A.’s ongoing revival through major housing projects, adaptive reuse, hospitality growth, and preparations for global events in the years ahead.

June 9 - Los Angeles Downtown News

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.