Suggestions for Harnessing the Power of the Crowd

As cash-strapped and technologically savvy governments increasingly look to harness the power of the crowd, William D. Eggers and Rob Hamill offer suggestions for "Five Ways Crowdsourcing Can Transform the Public Sphere."

1 minute read

May 25, 2012, 10:00 AM PDT

By Jonathan Nettler @nettsj


As Eggers and Hamill note, "Turning to large groups of people to solve problems, make decisions, and generate ideas in a decentralized way is not a new concept." What is new in this day and age is the ease with which technology had made such participation more accessible than ever. "Before jumping on the crowdsourcing bandwagon, however," Eggers and Hamill note, "government organizations must first understand the five basic models and when to use the activities associated with each."

The models described by the authors include:

  • Crowd competition
  • Crowd collaboration
  • Crowd voting
  • Crowd labor
  • Crowd funding

The authors introduce handy examples of each model, hoping to guide public-sector officials to the appropriate route for establishing a personal connection with their constituents and maximizing the potential of alternative resources. 

Wednesday, May 23, 2012 in Governing

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

June 11, 2025 - Diana Ionescu

Metrorail train pulling into newly opened subterranean station in Washington, D.C. with crowd on platform taking photos.

Congressman Proposes Bill to Rename DC Metro “Trump Train”

The Make Autorail Great Again Act would withhold federal funding to the system until the Washington Metropolitan Area Transit Authority (WMATA), rebrands as the Washington Metropolitan Authority for Greater Access (WMAGA).

June 2, 2025 - The Hill

Large crowd on street in San Francisco, California during Oktoberfest festival.

The Simple Legislative Tool Transforming Vacant Downtowns

In California, Michigan and Georgia, an easy win is bringing dollars — and delight — back to city centers.

June 2, 2025 - Robbie Silver

Color-coded map of labor & delivery departments and losses in United States.

The States Losing Rural Delivery Rooms at an Alarming Pace

In some states, as few as 9% of rural hospitals still deliver babies. As a result, rising pre-term births, no adequate pre-term care and "harrowing" close calls are a growing reality.

June 15 - Maine Morning Star

Street scene in Kathmandu, Nepal with yellow minibuses and other traffic.

The Small South Asian Republic Going all in on EVs

Thanks to one simple policy change less than five years ago, 65% of new cars in this Himalayan country are now electric.

June 15 - Fast Company

Bike lane in Washington D.C. protected by low concrete barriers.

DC Backpedals on Bike Lane Protection, Swaps Barriers for Paint

Citing aesthetic concerns, the city is removing the concrete barriers and flexposts that once separated Arizona Avenue cyclists from motor vehicles.

June 15 - The Washington Post