The city of Miami is putting its 311 phone system and the civic problems it's used to report online, enabling residents and city officials to easily track local problems.
"Launched in early March, Miami 311 pulls data from the telephone-based system and displays it on an online map. Residents can view an average of 4,500 issues in progress on the map instead of a list and filter searches based on type of request, date, district and status, according to Stuart McKee, Microsoft national technology officer. Using the Microsoft Azure cloud platform, Bing mapping and Silverlight, Miami 311 was created by two people over an eight-day-period, with no up-front costs, according to a city press release."
City officials are hopeful that the new online system will improve the way they handle service requests.
FULL STORY: Miami 311 Goes Online, Keeps Phone Calls
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Congress Moves to End Reconnecting Communities and Related Grants
The House Transportation and Infrastructure Committee moved to rescind funding for the Neighborhood Equity and Access program, which funds highway removals, freeway caps, transit projects, pedestrian infrastructure, and more.
From Throughway to Public Space: Taking Back the American Street
How the Covid-19 pandemic taught us new ways to reclaim city streets from cars.
Urban Design for Planners 1: Software Tools
This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.
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