311

Vermin Graffiti

Looking for Gentrification? Follow the Rat Complaints

A surprising number of puns get squeezed into an article rat complaints as a better harbinger of gentrification than...rats.

May 26, 2019 - The Concourse

The Big Picture for 311 Data

Steven Johnson examines how officials in New York and other cities can leverage information collected from public call centers to build better cities.

November 5, 2010 - Wired

Miami 311: Online

The city of Miami is putting its 311 phone system and the civic problems it's used to report online, enabling residents and city officials to easily track local problems.

March 12, 2010 - Government Technology

News from HUD User

HUD's Office of Policy Development and Research

Call for Speakers

Mpact Transit + Community

New Updates on PD&R Edge

HUD's Office of Policy Development and Research

Top Books

An annual review of books related to planning.

Top Websites

The best of the Internet—since 2002.

Top Apps

Planning apps for a brave new world.

Top Schools

The definitive ranking of graduate planning programs.

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.