The service connects outlying communities with fixed-route transit lines.
An on-demand transit service provided by the Utah Transit Authority just surpassed one million rides, according to a press release from the agency.
UTA officials say UTA On Demand complements other UTA services and provides a key first-and last-mile connection to fixed-route transit lines. According to the agency, “UTA On Demand provides UTA with the ability to expand transit coverage in emerging areas, build a healthy foundation of riders and analyze their demand patterns, and eventually building ridership to inform fixed routes.”
On-demand transit, which grew during and after the pandemic as transit riders became less dependent on fixed routes catered to 9-to-5 commutes, can help transit systems expand access, particularly in suburban and rural areas like Utah’s Wasatch Front. However, some transit advocates warn that the concept is difficult to scale cost-effectively and could pull resources away from ‘traditional’ transit.
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Harvard University Graduate School of Design
Nashville Planning Department
The Architects Foundation
University of Cincinnati Online
The Pocatello Development Authority
The Urban Renewal Agency of the City of Pocatello
Journal of the American Planning Association