Opinion: Delivery Robots Need Regulation Now

Ride-hailing and scooter companies blindsided cities. They shouldn’t let delivery robots do the same.

1 minute read

February 4, 2025, 7:00 AM PST

By Diana Ionescu @aworkoffiction


Green Uber Eats delivery robot waits at crosswalk in Tokyo, Japan.

An Uber Eats delivery robot in Tokyo, Japan. | pict-japan / Adobe Stock

Writing in Policy Options, Gavin MacGregor and Mischa Young argue that cities should develop strategies for mitigating the negative impacts of delivery robots and “ensure this intrusive technology does not disadvantage city sidewalk users.”

As MacGregor and Young note, delivery robots, which have been deployed in cities around the world, can “impede pedestrian flow, cause discomfort and amplify navigation challenges in crowded pedestrian environments.” Larger and heavier robots could mean a higher risk of injuries if they collide with pedestrians. “Broader adoption of delivery robots could turn less frequent incidents into a wider problem for pedestrians, cyclists and wheelchair users.”

The authors point out that the proliferation of delivery robots could disproportionately impact people with mobility challenges and the elderly. “Too often, the deployment of new urban technologies focuses on those who stand to benefit while overlooking those who could be excluded or burdened by them.”

The authors write that cities could avoid getting blindsided in the same way they did when ride-hailing companies like Uber were suddenly introduced on city streets to ensure the technology is deployed safely and equitably, not at the expense of vulnerable populations and public space. “A proactive and pre-emptive policy framework is essential to mitigate potential challenges associated with the widespread deployment of these delivery technologies.”

Thursday, January 30, 2025 in Policy Options

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

June 11, 2025 - Diana Ionescu

Metrorail train pulling into newly opened subterranean station in Washington, D.C. with crowd on platform taking photos.

Congressman Proposes Bill to Rename DC Metro “Trump Train”

The Make Autorail Great Again Act would withhold federal funding to the system until the Washington Metropolitan Area Transit Authority (WMATA), rebrands as the Washington Metropolitan Authority for Greater Access (WMAGA).

June 2, 2025 - The Hill

Large crowd on street in San Francisco, California during Oktoberfest festival.

The Simple Legislative Tool Transforming Vacant Downtowns

In California, Michigan and Georgia, an easy win is bringing dollars — and delight — back to city centers.

June 2, 2025 - Robbie Silver

Color-coded map of labor & delivery departments and losses in United States.

The States Losing Rural Delivery Rooms at an Alarming Pace

In some states, as few as 9% of rural hospitals still deliver babies. As a result, rising pre-term births, no adequate pre-term care and "harrowing" close calls are a growing reality.

June 15 - Maine Morning Star

Street scene in Kathmandu, Nepal with yellow minibuses and other traffic.

The Small South Asian Republic Going all in on EVs

Thanks to one simple policy change less than five years ago, 65% of new cars in this Himalayan country are now electric.

June 15 - Fast Company

Bike lane in Washington D.C. protected by low concrete barriers.

DC Backpedals on Bike Lane Protection, Swaps Barriers for Paint

Citing aesthetic concerns, the city is removing the concrete barriers and flexposts that once separated Arizona Avenue cyclists from motor vehicles.

June 15 - The Washington Post