How Working From Home Is Changing Where We Live

Remote workers are flocking to small, amenity-rich towns in the West, changing their social and economic landscape.

1 minute read

January 15, 2021, 8:00 AM PST

By Diana Ionescu @aworkoffiction


The sudden growth in telecommuting brought on by the COVID-19 pandemic has upended the commercial real estate industry as companies rethink their need for physical office space and workers embrace the benefits of the new work-from-home lifestyle. The change is also having impacts on small towns that are simultaneously losing some major employers while gaining a new influx of newly 'free' workers untethered from offices in big cities.

As the need to stay close to the work opportunities and amenities of major urban centers dissipates, more Americans are seeking out small, amenity-rich towns that offer high quality of life at low cost. These so-called "Zoom towns" offer lower taxes and relatively affordable real estate for former urban dwellers, but the double-edged "Zoom boom" is also driving up housing costs and threatening to drive out older residents in places with limited housing stock. At the same time, commercial landlords and city officials struggle to find uses for formerly occupied office buildings. One possible solution, writes Jonathan Thompson for High Country News, is converting unused offices into affordable housing to alleviate the crunch facing many of the most desirable rural communities now seeing an explosive growth in demand.

Friday, January 1, 2021 in High Country News

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Use Code 25for25 at checkout for 25% off an annual plan!

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

May 14, 2025 - Diana Ionescu

Front of Walmart store with sign.

Walmart Announces Nationwide EV Charging Network

The company plans to install electric car chargers at most of its stores by 2030.

May 7, 2025 - Inc.

Aerial view of Chicago with river in foreground.

Chicago Approves Green Affordable Housing Plan

The Mayor’s plan calls for creating a nonprofit housing corporation tasked with building affordable housing that meets Green Building standards.

May 8, 2025 - CBS News Chicago

Wire sign over street "Welcome to Chinatown" in New York City.

Mahjong Game Highlights Displacement of Seniors in NYC’s Chinatown

‘Aging Out of Place’ explores the mechanisms that displace vulnerable seniors, and how the community can help preserve key resources and institutions.

15 minutes ago - Next City

Banner welcoming Polish transit hub project at convention center in Berlin.

Poland Building £25B Transit Hub

The mega project will include an airport and links to high-speed rail lines.

1 hour ago - Express

Close-up on e-scooters parked in painted designated parking area on city street.

E-Scooter Parking: A Guide

How smart planning — and ample designated parking — can end conflicts over shared scooters.

May 14 - Streetsblog USA