How Working From Home Is Changing Where We Live

Remote workers are flocking to small, amenity-rich towns in the West, changing their social and economic landscape.

1 minute read

January 15, 2021, 8:00 AM PST

By Diana Ionescu @aworkoffiction


The sudden growth in telecommuting brought on by the COVID-19 pandemic has upended the commercial real estate industry as companies rethink their need for physical office space and workers embrace the benefits of the new work-from-home lifestyle. The change is also having impacts on small towns that are simultaneously losing some major employers while gaining a new influx of newly 'free' workers untethered from offices in big cities.

As the need to stay close to the work opportunities and amenities of major urban centers dissipates, more Americans are seeking out small, amenity-rich towns that offer high quality of life at low cost. These so-called "Zoom towns" offer lower taxes and relatively affordable real estate for former urban dwellers, but the double-edged "Zoom boom" is also driving up housing costs and threatening to drive out older residents in places with limited housing stock. At the same time, commercial landlords and city officials struggle to find uses for formerly occupied office buildings. One possible solution, writes Jonathan Thompson for High Country News, is converting unused offices into affordable housing to alleviate the crunch facing many of the most desirable rural communities now seeing an explosive growth in demand.

Friday, January 1, 2021 in High Country News

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Aerial view of town of Wailuku in Maui, Hawaii with mountains in background against cloudy sunset sky.

Maui's Vacation Rental Debate Turns Ugly

Verbal attacks, misinformation campaigns and fistfights plague a high-stakes debate to convert thousands of vacation rentals into long-term housing.

July 1, 2025 - Honolulu Civil Beat

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

July 9, 2025 - Diana Ionescu

Map of Haussmann's redesign of Paris in the 1850s through 1870s under Napoleon III.

In Urban Planning, AI Prompting Could be the New Design Thinking

Creativity has long been key to great urban design. What if we see AI as our new creative partner?

June 30, 2025 - Tom Sanchez

Red and white "Wildfire Evacuation Route" sign on signpost.

Cal Fire Chatbot Fails to Answer Basic Questions

An AI chatbot designed to provide information about wildfires can’t answer questions about evacuation orders, among other problems.

3 hours ago - The Markup

Protester at Echo Park Lake, Los Angeles holding sign that says "Housing is a human right"

What Happens if Trump Kills Section 8?

The Trump admin aims to slash federal rental aid by nearly half and shift distribution to states. Experts warn this could spike homelessness and destabilize communities nationwide.

4 hours ago - Shelterforce Magazine

Aerial of rainbow painted crosswalks at large intersection in Castro District, Sna Francisco, California.

Sean Duffy Targets Rainbow Crosswalks in Road Safety Efforts

Despite evidence that colorful crosswalks actually improve intersection safety — and the lack of almost any crosswalks at all on the nation’s most dangerous arterial roads — U.S. Transportation Secretary Duffy is calling on states to remove them.

5 hours ago - Streetsblog USA

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.

Home and Land Services Coordinator

Appalachian Highlands Housing Partners

Associate/Senior Planner

Gallatin County Department of Planning & Community Development

Senior Planner

Heyer Gruel & Associates PA