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Freedom Rides Transit With Unlimited Transfers

One transit rider sings the praises of an experiment that allows Toronto transit riders a two-hour window of unlimited transfers on the TTC system.
March 10, 2019, 5am PDT | James Brasuell | @CasualBrasuell
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Shawn Micallef writes about the freedom Toronto transit riders have experienced since the TTC system enabled a free two-hour transfer window that allows unlimited use on a single fare in August of 2018.

"While we’re still at the mercy of TTC service, good or bad, the two-hour transfer has been one of the best changes to riding transit in decades," according to Micallef.

While the change has been expensive, costing the system $20.9 million annually by 2020, it's also paid off in new riders. The unlimited transfer window is expected to add 5 million extra trips a year, with 3 million by new riders.

"What the two-hour transfer does is fundamentally change how we can treat the TTC. Before it was linear, a way to get from A to B, and only A to B as you could not leave the system, and just one forward direction per fare was allowed," writes Micallef. "Now riding the TTC means entering a multidirectional system that we can access at any point, opening up the whole city."

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Published on Friday, March 8, 2019 in The Star
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