Phoenix announces new on-demand transit service, more frequent RAPID buses

Both new services will launch in October, and are part of Phoenix's Project Effective Access Solutions for Easing Congestion.

1 minute read

September 15, 2026, 7:00 AM PDT

By Zachary Whalen


A white RAPID bus. The lower half is light blue, and says RAPID in purple text. The bus is half visible, appearing from the left side of the image.

Next month, Phoenix’s RAPID buses will run in both directions every hour, rather than operating inbound to downtown Phoenix in the morning and outbound in the evening. | Phoenix.gov

In October, Phoenix’s RAPID buses will run in both directions every hour from 5 a.m. to 7 p.m. on weekdays, rather than operating inbound to downtown Phoenix in the morning and outbound in the evening. Phoenix is also introducing a new on-demand rideshare service on Oct. 26, which will not operate on a fixed route.

The changes are part of Phoenix's Project Effective Access Solutions for Easing Congestion. Eighty percent of the project is funded through grants from the Federal Highway Administration, which requires the city to offer reduced fare options for RAPID buses during off-peak hours. 

PHXLink, the new on-demand rideshare service, is designed to fill gaps in the transportation network and will operate in three 12-to-16 mile zones. Riders can book a van anywhere within the zone, but must use other transit options to transfer between zones.

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