Building a Better Bus Means Cribbing from Trains

Kris Hudson investigates the ways in which cities across America are retooling the way their buses look and function in order to attract 'choice riders.'

1 minute read

September 27, 2012, 12:00 PM PDT

By Jonathan Nettler @nettsj


Hudson explores the many varieties of bus rapid transit popping up in cities across America as "they hope to attract passengers who don't have to ride the bus to
work-people who can afford to own a car and pay for gas and parking, but
who will willingly hop a bus." To woo these so-called 'choice riders," transportation agencies around the country are introducing bus lines that operate more like trains, with minimal stops and off-bus ticketing.

Equally important are the upgrades to buses' amenities and appearance, such as exterior designs meant to connote speed, which are meant to "further differentiate these buses from their regular brethren."

"On board, rapid-transit buses in Cleveland and Las Vegas include a
few rows of seats facing inward to the center aisle rather than forward,
allowing for more legroom and additional room to move through the bus," writes Hudson.
"The Kansas City area's MAX buses, which serve both cities in Missouri
and Kansas, offer two more inches of leg room than regular buses.
Express buses in Santa Clara County, Calif., include Wi-Fi service,
high-back chairs, footrests and overhead reading lights-essentials for
attracting Silicon Valley's techie commuters."

"'It speaks luxury when you look at it,' said Brandi Childress, a
spokeswoman for the Santa Clara Valley Transportation Authority in San
Jose, of the bus service."

 

Wednesday, September 26, 2012 in The Wall Street Journal

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Historic homes in St. Augustine, Florida.

Florida Considers Legalizing ADUs

Current state law allows — but doesn’t require — cities to permit accessory dwelling units in single-family residential neighborhoods.

March 18, 2025 - Newsweek

Aerial view of suburban housing near Las Vegas, Nevada.

HUD Announces Plan to Build Housing on Public Lands

The agency will identify federally owned parcels appropriate for housing development and streamline the regulatory process to lease or transfer land to housing authorities and nonprofit developers.

March 17, 2025 - The Wall Street Journal

Canadian flag in foreground with blurred Canadian Parliament building in background in Ottawa, Ontario, Canada.

Has President Trump Met His Match?

Doug Ford, the no-nonsense premier of Canada's most populous province, Ontario, is taking on Trump where it hurts — making American energy more expensive.

March 11, 2025 - Toronto Star

White bike symbol painted on green bike lane.

OKC Approves 7.2 Miles of New Bike Lanes

The city council is implementing its BikeWalkOKC plan, which recommends new bike lanes on key east-west corridors.

March 21 - Oklahoma City Free Press

Aerial view of downtown Houston, Texas skyline with low-rise housing in foreground.

Preserving Houston’s ‘Naturally Occurring Affordable Housing’

Unsubsidized, low-cost rental housing is a significant source of affordable housing for Houston households, but the supply is declining as units fall into disrepair or are redeveloped into more expensive units.

March 21 - Urban Edge

Small tree in bloom with pink flowers in front of home in Toronto, Canada.

The Most Popular Tree on Google?

Meet Rodney: the Toronto tree getting rave reviews.

March 21 - Toronto Star