Stranded Metro Riders Sue New York MTA for Better Emergency Response

Last winter, subway riders were stuck on a New York City train overnight. Now some have filed a lawsuit against the MTA for its poor handling of the situation, highlighting the need for emergency planning in public transit agencies.

2 minute read

January 1, 2012, 7:00 AM PST

By Chris Steins @planetizen


The riders are suing for their poor treatment and the lax response of the MTA, hoping to help prevent similar problems from happening in the future.

According to Kate Hings of Transportation Nation: "Twenty-two stranded straphangers are named as plaintiffs in the suit, which was to be filed on Tuesday in Queens County Supreme Court. They were left without heat, food or water when the train got stuck in several feet of snow in Queens, near JFK Airport, the day after Christmas in 2010."

Eric Jaffe in The Atlantic Cities writes: "At about 8 a.m. the next morning the train began to move, but any hopes of a swift ride into the city were dashed when the passengers were told to get off at the next station - also an outdoor station. They waited for another train on a platform covered in several feet of snow. The M.T.A. had sent no blankets or emergency medical supplies to the station despite a full night to deliberate on what measures to take to address the situation. Two trains filled with passengers passed the group before a third stopped to pick them up, roughly 45 minutes after they had been unloaded onto the platform."

The lawsuit alleges that despite knowing many of these details the M.T.A. "'refused to agree to develop a policy to prevent this disaster from happening again.' Instead, when the passengers subsequently told the M.T.A. what happened, the agency 'insisted that it did nothing wrong and that the passengers being trapped was an act of god outside the defendant's control.' Finally, earlier this month, a city transit official admitted that the agency up and 'forgot about that train.'"

The lawsuit, (PDF) which contains some shocking details, is available from Transportation Nation.

Thanks to Nate Berg

Friday, December 30, 2011 in Transportation Nation

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

July 16, 2025 - Diana Ionescu

Green vintage Chicago streetcar from the 1940s parked at the Illinois Railroad Museum in 1988.

Chicago’s Ghost Rails

Just beneath the surface of the modern city lie the remnants of its expansive early 20th-century streetcar system.

July 13, 2025 - WTTV

Blue and silver Amtrak train with vibrant green and yellow foliage in background.

Amtrak Cutting Jobs, Funding to High-Speed Rail

The agency plans to cut 10 percent of its workforce and has confirmed it will not fund new high-speed rail projects.

July 14, 2025 - Smart Cities Dive

Worker in yellow safety vest and hard hat looks up at servers in data center.

Ohio Forces Data Centers to Prepay for Power

Utilities are calling on states to hold data center operators responsible for new energy demands to prevent leaving consumers on the hook for their bills.

July 18 - Inside Climate News

Former MARTA CEO Collie Greenwood standing in front of MARTA HQ with blurred MARTA sign visible in background.

MARTA CEO Steps Down Amid Citizenship Concerns

MARTA’s board announced Thursday that its chief, who is from Canada, is resigning due to questions about his immigration status.

July 18 - WABE

Rendering of proposed protected bikeway in Santa Clara, California.

Silicon Valley ‘Bike Superhighway’ Awarded $14M State Grant

A Caltrans grant brings the 10-mile Central Bikeway project connecting Santa Clara and East San Jose closer to fruition.

July 17 - San José Spotlight