The system’s four-person team handles roughly 15,000 lost items every year.
In a blog post on Metro’s The Source, Mey Lyn Mitteenn highlights the work of the Los Angeles Metro’s Lost & Found team, which handles roughly 15,000 items every year. “At Metro’s Lost & Found, about four employees keep the operation running smoothly. Once items arrive the team sorts and categorizes the items, then carefully labels and stores everything in its designated area. This year, Metro also introduced new software to help track and organize lost items more efficiently.”
The four-person team processes each item, which range from the usual cell phones and glasses to skateboards, engagement rings, and even a prosthetic leg. “There are many happy stories, however 75% of the objects that arrive at our Lost & Found are never claimed,” says Metro. Metro holds lost property for 90 days, after which items are sold at auction. One exception, bicycles, are donated to Metro’s Adopt-a-Bike program.
Read the full story: Behind the scenes at Metro’s Lost & Found: The Department that handles 15,000 forgotten items a year
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