Portland Has the Scooter User Survey Data Everyone Wants

The city of Portland has released the survey results enabled by the Portland Bureau of Transportation's ongoing electric scooter pilot project.

1 minute read

October 23, 2018, 2:00 PM PDT

By James Brasuell @CasualBrasuell


Scooter and Bike Share

Alexander Oganezov / Shutterstock

"As the city heads into the final month of its pilot project to see how much everyone loves and/or loathes e-scooters, the Portland Bureau of Transportation (PBOT) has released some findings—namely, those gleaned from a survey sent to Portlanders who rode a Bird, Lime, or Skip e-scooter," reports Erik Henriksen.

The results of the survey are overwhelmingly supportive [pdf] of the new mode of transportation, according to Henriksen. A press release from PBOT says the survey results "suggest scooters are a popular new transit option for Portlanders and visitors alike." Still, the survey results sample a relatively small number of respondents: 5,000 respondents out of 75,000 users contacted for the survey.

More details from the study reveal a relative distaste for public transit among scooter riders, even with the benefit of the first-last mile benefit of the scooter rides. Most of survey respondent live in Northwest Portland. A very small number of respondents work or attend school in 'historically underserved neighborhoods.'

Portland isn't the first to reveal the results of a scooter user survey, though it's probably the first city. A study released in July surveyed users in ten cities and also reported the overwhelming popularity of the new mode among users.

Monday, October 22, 2018 in The Portland Mercury

courses user

As someone new to the planning field, Planetizen has been the perfect host guiding me into planning and our complex modern challenges. Corey D, Transportation Planner

As someone new to the planning field, Planetizen has been the perfect host guiding me into planning and our complex modern challenges.

Corey D, Transportation Planner

Ready to give your planning career a boost?

Broken, uneven sidewalk being damaged by large tree roots in Los Angeles, California.

The City of Broken Sidewalks

Can Los Angeles fix 4,000 miles of broken sidewalks before the city hosts the 2028 Olympic Games?

December 5, 2024 - Donald Shoup

Large store in mall with yellow and black STORE CLOSING sign on front.

Shifts in Shopping: Transforming Malls Into Parks

Maybe zombie malls still have a second life — one with a little greenery.

December 8, 2024 - Ruscena Wiederholt

Empty street and high-rise buildings in downtown Chicago, Illinois during COvid-19 pandemic.

Major US Cities Still Suffering Downtown Decline

Research shows that the “donut effect” hollowing out central business districts since the pandemic continues to cause economic decline in the 12 largest American cities.

December 3, 2024 - Stanford University News

Close-up of woman in flowered dress holding bar next to white porcelain sink in bathroom.

Survey: Americans Finding it Harder to ‘Age in Place’

While many people over 65 would prefer to stay in their homes and communities, high housing costs and a lack of accessible infrastructure make it difficult.

15 minutes ago - Smart Cities Dive

Sign for MASS MoCA on brick building.

Old Walls, New Homes

From forgotten buildings to thriving neighborhoods, adaptive reuse has the power to transform our cities.

1 hour ago - PlaceShakers

Dense informal settlement on steep hillside in Brazil.

Housing as a Climate Resilience Strategy

Ensuring that housing, including in informal settlements, is safe and healthy for its residents is a key tool in the fight to build more sustainable and equitable communities in the face of climate migration.

December 11 - Time Magazine

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.