Portland Has the Scooter User Survey Data Everyone Wants

The city of Portland has released the survey results enabled by the Portland Bureau of Transportation's ongoing electric scooter pilot project.
October 23, 2018, 2pm PDT | James Brasuell | @CasualBrasuell
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Alexander Oganezov

"As the city heads into the final month of its pilot project to see how much everyone loves and/or loathes e-scooters, the Portland Bureau of Transportation (PBOT) has released some findings—namely, those gleaned from a survey sent to Portlanders who rode a Bird, Lime, or Skip e-scooter," reports Erik Henriksen.

The results of the survey are overwhelmingly supportive [pdf] of the new mode of transportation, according to Henriksen. A press release from PBOT says the survey results "suggest scooters are a popular new transit option for Portlanders and visitors alike." Still, the survey results sample a relatively small number of respondents: 5,000 respondents out of 75,000 users contacted for the survey.

More details from the study reveal a relative distaste for public transit among scooter riders, even with the benefit of the first-last mile benefit of the scooter rides. Most of survey respondent live in Northwest Portland. A very small number of respondents work or attend school in 'historically underserved neighborhoods.'

Portland isn't the first to reveal the results of a scooter user survey, though it's probably the first city. A study released in July surveyed users in ten cities and also reported the overwhelming popularity of the new mode among users.

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Published on Monday, October 22, 2018 in The Portland Mercury
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