Strange Bedfellows: Ride-Hailing Companies and Public Transit

While transit systems are losing riders to Uber and Lyft, the sometimes competitors have also found ways to cooperate.

1 minute read

August 19, 2018, 1:00 PM PDT

By Casey Brazeal @northandclark


St. Petersburg, Florida Bus

Peter Titmuss / Shutterstock

St. Petersburg, Florida, like other cities, saw its transit ridership plummet as ride-hailing companies became more popular in their community. But today, rather than simply competing, Pinellas Suncoast Transit Authority (PTSA) is also subsidizing ride-sharing and ride-hailing. "Since its 'Direct Connect' program launched in February 2016, PSTA has given $5 discounts on rides provided by Uber and a local taxi company (and, as of more recently, Lyft) to and from 24 popular bus stops in its service area to as many as 1,000 riders per month," Laura Bliss reports for CityLab.

This pattern has played out in cities around the country, where there are more than 25 programs like St. Petersuburg's around the country. But some worry about transit agencies sending funds and riders to ride-share. "These companies are notoriously protective of ridership data, which is a limitation for transit agencies trying to judge the success of these subsidy and tie-in programs," Bliss reports.

Friday, August 3, 2018 in CityLab

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

June 11, 2025 - Diana Ionescu

Metrorail train pulling into newly opened subterranean station in Washington, D.C. with crowd on platform taking photos.

Congressman Proposes Bill to Rename DC Metro “Trump Train”

The Make Autorail Great Again Act would withhold federal funding to the system until the Washington Metropolitan Area Transit Authority (WMATA), rebrands as the Washington Metropolitan Authority for Greater Access (WMAGA).

June 2, 2025 - The Hill

Large crowd on street in San Francisco, California during Oktoberfest festival.

The Simple Legislative Tool Transforming Vacant Downtowns

In California, Michigan and Georgia, an easy win is bringing dollars — and delight — back to city centers.

June 2, 2025 - Robbie Silver

Man in teal shirt opening door to white microtransit shuttle with cactus graphics and making inviting gesture toward the camera.

Albuquerque’s Microtransit: A Planner’s Answer to Food Access Gaps

New microtransit vans in Albuquerque aim to close food access gaps by linking low-income areas to grocery stores, cutting travel times by 30 percent and offering planners a scalable model for equity-focused transit.

June 13 - U.S. Department Of Transportation

Group of people at table set ouf with picnic food on street during a neighborhood block party.

This City Will Pay You to Meet Your Neighbors

A North Kansas City grant program offers up to $400 for residents to throw neighborhood block parties.

June 13 - The Kansas City Star

Crowd gathered with protest signs on April 5, 2025 on steps of Minnesota state capitol protesting Trump cuts to social security and other federal programs.

Commentary: Our Silence Will Not Protect Us

Keeping our heads down and our language inoffensive is not the right response to the times we’re in. Solidarity and courage is.

June 13 - Shelterforce Magazine