Strange Bedfellows: Ride-Hailing Companies and Public Transit

While transit systems are losing riders to Uber and Lyft, the sometimes competitors have also found ways to cooperate.

1 minute read

August 19, 2018, 1:00 PM PDT

By Casey Brazeal @northandclark


St. Petersburg, Florida Bus

Peter Titmuss / Shutterstock

St. Petersburg, Florida, like other cities, saw its transit ridership plummet as ride-hailing companies became more popular in their community. But today, rather than simply competing, Pinellas Suncoast Transit Authority (PTSA) is also subsidizing ride-sharing and ride-hailing. "Since its 'Direct Connect' program launched in February 2016, PSTA has given $5 discounts on rides provided by Uber and a local taxi company (and, as of more recently, Lyft) to and from 24 popular bus stops in its service area to as many as 1,000 riders per month," Laura Bliss reports for CityLab.

This pattern has played out in cities around the country, where there are more than 25 programs like St. Petersuburg's around the country. But some worry about transit agencies sending funds and riders to ride-share. "These companies are notoriously protective of ridership data, which is a limitation for transit agencies trying to judge the success of these subsidy and tie-in programs," Bliss reports.

Friday, August 3, 2018 in CityLab

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Front of White House with stormy sky above.

How the Trump Presidency Could Impact Urban Planning

An analysis of potential changes in federal housing, transportation, and climate policies.

January 19, 2025 - Planetizen

Cyclist on bike in green painted bike lane at intersection with three-story buildings in background.

NACTO Releases Updated Urban Bikeway Guide

The third edition of the nationally recognized road design guide includes detailed design advice for roads that prioritize safety and accessibility for all users.

January 8, 2025 - National Association of City Transportation Officials (NACTO)

Close-up of person on bike wearing backpack riding on city street.

Research Affirms Safety of ‘Idaho Stop’

Allowing cyclists to treat stop signs as yield signs does not negatively impact safety and can help people on bikes more effectively navigate roadways.

January 14, 2025 - Streetsblog California

Destroyed Altadena Community Church facade after Eaton Fire in Altadena, California.

UCLA Experts Offer Critical Support for LA Wildfire Response and Recovery

The UCLA Luskin Center for Innovation offers expert guidance on LA wildfire response and recovery, addressing critical issues like water safety, air quality, equitable rebuilding, and climate adaptation to promote resilience and sustainability.

January 20 - UCLA Luskin Center for Innovation

Aerial view of downtown Salt Lake City, Utah with snow-capped mountains in background.

Salt Lake City to Get Five New Bus Lines

The service improvements come after a year of strong ridership growth.

January 20 - The Salt Lake Tribune

Close-up of person wearing Nike tennis shoe on Trinity Metro bike share e-bike.

Fort Worth Relaunches Bike Share Network

The system, operated by Lyft, is made up of primarily e-bikes.

January 20 - NBC DFW