Transit Operators

New York MTA Bus

Retaining Transit Workers Is About More Than Wages

An analysis of California transit employees found a high rate of burnout among operators who face unpredictable work schedules, high housing costs, and occasional violence.

March 4, 2024 - Streetsblog California

CLose-up of bus driver from behind with only hand on steering wheel visible.

FTA Issues Draft Directive on Transit Worker Safety

The agency says assaults on transit workers are at ‘unacceptable’ levels.

December 20, 2023 - Mass Transit

Woman bus driver sitting behind wheel of bus wearing long-sleeved shirt and yellow safety vest.

How Inequality Impacts Transit Safety

Transit workers are being assaulted by riders at alarming rates, and inequity may be partly to blame.

December 8, 2023 - Streetsblog USA

Close-up of bus driver from behind with only hand visible on steering wheel.

FTA Proposes Measures to Prevent Transit Operator Fatigue

Public transit is the only type of transportation not already subject to ‘hours of service’ and fatigue risk management regulations.

November 28, 2023 - Safety & Health

Close-up of bus driver holding bus steering wheel

How HR Shortcomings are Kneecapping Transit Agencies

Facing severe staffing shortages and high rates of burnout, transit agencies must improve their human resources departments and create healthier work environments to address current lapses in service.

July 27, 2023 - Streetsblog USA

Close-up of gloved hand holding blue Orca transit card with blue and yellow bus in background

King County Metro to Cut Bus Service

With hundreds of buses out of service and a mechanic shortage delaying repairs and maintenance, Seattle area bus riders will see significantly reduced service this summer.

July 4, 2023 - The Seattle Times

Two white SEPTA buses with red and blue lines on urban Philadelphia street

SEPTA’s Strategy for Easing Its Staffing Shortage

The agency is taking multiple steps to recruit and retain more transit operators, but it likely won’t be enough to prevent the agency from having to cut service on some of its bus lines.

April 6, 2023 - WHYY

Two Chicago transit operators standing in front of a bus and smiling at the camera

Transit Workforce Dashboard Promotes Employment in Public Transit

A new online tool aims to help transit agencies recruit and retain workers.

March 10, 2023 - Smart Cities Dive

Construction Worker

The Infrastructure Sector Is Bleeding Workers

With an aging workforce and few new workers entering the sector, cities could find themselves short of the workers needed to build and maintain projects funded by the Infrastructure Investment and Jobs Act.

January 2, 2023 - Route Fifty

White NJ Transit bus

New Jersey Transit Will Ban Riders Who Assault Workers

As part of a bill passed to protect transit operators from violence and abuse, NJ Transit is creating a policy for banning violent passengers, permanently in some cases.

December 18, 2022 - NJ.com

Bus driver wearing a COVID-19 protective mask

Why Are Transit Agencies So Understaffed?

More than nine in 10 U.S. transit agencies face operator shortages. A new report sheds light on the reasons why they’re having such a hard time attracting new hires.

July 21, 2022 - Streetsblog USA

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