Equity, Engagement, Community: Empathy Ain't Enough

if a community planning effort is to be judged by the degree to which all voices are heard, then anything short of a big turnout is going to feel like failure. Ben Brown talks equitable engagement, and aligning promises with implementation.

1 minute read

May 24, 2016, 10:00 AM PDT

By Hazel Borys


"So you’ve finally aligned the stars to get something important done in your community. Maybe’s it a corridor plan that nods to the needs of pedestrians, bikers and transit riders, as well as car drivers. Maybe it’s an ambitious mixed-use master plan for your downtown. Or a revamped zoning code to enable the development and redevelopment everybody seems to want."

"You’re about to wrap things up with a meeting to remind folks of how far you’ve come, how all the meetings and workshops and interim stakeholder check-ins informed the ideas that emerged. You invite questions. And here comes the most predictable one:"

“'I look around this room, and I see the usual faces. White faces. Comfortable middle-class people. But our community also includes lots of people who aren’t here. Who are historically left out of the conversation. Where are they? How can we say we have a community plan when their voices haven’t been heard?'”

Brown goes on to discuss the return on investment of time, money, trust. If you're a group that's been historically left out of the outcomes, you're going to opt out of the conversations.

Tuesday, May 24, 2016 in PlaceShakers

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Large Walmart store with empty parking lot.

How Smaller Supermarkets Could Transform American Communities

Bigger is not always better.

January 2, 2025 - Marcelo Remond

Large brutalist building and skyscrapers viewed from middle of wide street in downtown Houston, Texas.

Research Links Urban Design and Human Happiness

An emerging field of ‘neuroarchitectural’ research is revealing how building facades and urban design impact the human brain and body.

January 3, 2025 - Wired

Pedestrians in a busy city intersection with a cirty bus passing behind them.

Save Lives on Our Roads Using the Safe System Approach

Prioritizing safety and committing to the SSA framework can make a big impact in the effort to reduce traffic fatalities.

January 1, 2025 - Beth Wemple

"Danger Extreme Fire Hazard" sign on street sign post below "No Parking" sign.

Rising Temperatures and the Escalating Wildfire Crisis

Rising global temperatures driven by climate change are intensifying and prolonging wildfire seasons worldwide, necessitating improved forest management, public awareness, and urgent action to reduce fossil fuel emissions.

1 hour ago - DW.com

Minneapolis, Minnesota skyline with river and bridge in foreground.

Looking Back on 60 Years of Land Development in the Twin Cities

In 1960, about 12 percent of the Twin Cities metro's land was already developed. By 2020, about 34 percent had been developed. Many factors influenced how the region has changed since 1960.

3 hours ago - Metropolitan Council: Metro Update

New Haven, Connecticut downtown skyline with fall foliage in foreground.

New Haven Reaches for Reinvention Amidst Failures of Urban Renewal

Seeking recovery from decades of failed urban renewal projects, New Haven rings in the new year by continuing a series of small-scale urban planning initiatives to reinvent its municipal spaces. 

5 hours ago - Governing Magazine

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.