The Massachusetts Bay Transportation Authority now guarantees on-time bus and subway service; if it's late, it's free.
"The Massachusetts Bay Transportation Authority has begun offering a guarantee usually reserved for pizza delivery or overnight packages: It's on time, or it's on them.The fine print, as it reads on posters that began appearing in subway stations and buses thisweek, declares that any traveler whose bus, subway or commuter rail train is more than 30 minutes late will receive a voucher for a free ride.It is all part of what the transportation agency calls a customer bill of rights, a declaration intended to appease critics who have come down hard on the system."
Thanks to Abhijeet Chavan
FULL STORY: A New Tack: If the Bus Isn't on Time, It's on Boston

Maui's Vacation Rental Debate Turns Ugly
Verbal attacks, misinformation campaigns and fistfights plague a high-stakes debate to convert thousands of vacation rentals into long-term housing.

Planetizen Federal Action Tracker
A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

In Urban Planning, AI Prompting Could be the New Design Thinking
Creativity has long been key to great urban design. What if we see AI as our new creative partner?

King County Supportive Housing Program Offers Hope for Unhoused Residents
The county is taking a ‘Housing First’ approach that prioritizes getting people into housing, then offering wraparound supportive services.

Researchers Use AI to Get Clearer Picture of US Housing
Analysts are using artificial intelligence to supercharge their research by allowing them to comb through data faster. Though these AI tools can be error prone, they save time and housing researchers are optimistic about the future.

Making Shared Micromobility More Inclusive
Cities and shared mobility system operators can do more to include people with disabilities in planning and operations, per a new report.
Urban Design for Planners 1: Software Tools
This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.
Planning for Universal Design
Learn the tools for implementing Universal Design in planning regulations.
planning NEXT
Appalachian Highlands Housing Partners
Gallatin County Department of Planning & Community Development
Mpact (founded as Rail~Volution)
City of Camden Redevelopment Agency
City of Astoria
City of Portland
City of Laramie