Measuring Effectiveness Of E-Government

The Grants.gov initiative is seen as a model e-government project but it has had trouble attracting users according to an article in Government Computer News. The website enables citizens to apply for grants online. "[The Office of Management and Budget] officials are working to define utilization -- how e-government projects are used after they’ve been fully implemented -- and plan how the projects will reach the marks they set. Project managers must decide who their customers are and how they’ll measure use of the service... [Officials] have identified several obstacles to finding users: informing them about the portal, making it easy for them to use and getting other agencies to participate....

1 minute read

June 8, 2004, 11:14 AM PDT

By Abhijeet Chavan @legalaidtech


The Grants.gov initiative is seen as a model e-government project but it has had

trouble attracting users according to an article in Government Computer News. The website enables citizens to apply for grants online.



Grants.gov Logo

"[The Office of Management and Budget] officials are working to define utilization -- how e-government projects are used after they've been fully implemented -- and plan how the projects will reach the marks they set. Project managers must decide who their customers are and how they'll measure use of the service...



[Officials] have identified several obstacles to finding users: informing them about the portal, making it easy for them to use and getting other agencies to participate....


Abhijeet Chavan

Abhijeet Chavan is the co-founder and former co-editor-in-chief of Planetizen and the executive producer of Planetizen Courses. He was also the chief technology officer of Urban Insight, Inc., the technology consulting firm that operates Planetizen. Abhijeet Chavan has over 20 years of technology consulting experience working with government, higher education, legal services, and non-profit clients.

courses user

As someone new to the planning field, Planetizen has been the perfect host guiding me into planning and our complex modern challenges. Corey D, Transportation Planner

As someone new to the planning field, Planetizen has been the perfect host guiding me into planning and our complex modern challenges.

Corey D, Transportation Planner

Ready to give your planning career a boost?

Graphic with blue background, flags, and text reading 2024 Presidential Election

Where 2024 Presidential Candidates Stand on 12 Issues Important to Urban Planners

Whether you’re yet undecided or have already cast your early vote, here is a roundup of the key positions of Vice President Kamala Harris and former President Donald Trump on important urban planning policies.

October 31, 2024 - Planetizen

Amtrak Coast Starlight passenger train passing over bridge in Altamont Pass, California.

Amtrak Expanding Service in California’s Central Valley

Amtrak is planning a major expansion to the passenger rail lines connecting the Central Valley and the Bay Area.

November 4, 2024 - The Modesto Bee

Commercial street in small rural U.S. town with storefronts and clocktower.

Progressive Planning in Ideologically Conservative Communities

Planners must work in diverse political environments including conservative jurisdictions that are skeptical of new issues and perspectives. Here are ways to reconcile conflicting goals.

November 7, 2024 - Todd Litman

Downtown Denver as seen from behind Union Station roof sign.

Denver Voters Approve Downtown Revitalization Bonds

The city wants to bring new projects and residents to the downtown core, where 13 million feet of vacant office and retail space await new tenants.

November 11 - Smart Cities Dive

View of multistory buildings under construction in downtown Seattle, Washington with Space Needle and Mount Rainier in background.

Seattle Has No Plans to Ditch Parking Requirements

An update to the city’s comprehensive plan will reduce, but not fully eliminate, parking mandates for housing developments.

November 11 - The Urbanist

Bears Ears National Monument

Future of Public Lands Looks Litigious Under Trump

Experts say monuments and “unappropriated” federal lands will likely be the target for expanded drilling, mining, and other development under a new Trump administration.

November 11 - Bloomberg