Measuring Effectiveness Of E-Government

The <a href="http://www.grants.gov/">Grants.gov</a> initiative is seen as a model e-government project but it has had <br /> <a href="http://www.gcn.com/23_13/news/26113-1.html">trouble attracting users</a> according to an article in Government Computer News. The website enables citizens to apply for grants online. <br /> <br /> <img src="http://www.planetizen.com/tech/files//20040608-grantsgov_01.gif" alt="Grants.gov Logo" align="right" width="200" height="75" /><br /> <blockquote>"[The Office of Management and Budget] officials are working to define utilization -- how e-government projects are used after they’ve been fully implemented -- and plan how the projects will reach the marks they set. Project managers must decide who their customers are and how they’ll measure use of the service...<br /> <br /> [Officials] have identified several obstacles to finding users: informing them about the portal, making it easy for them to use and getting other agencies to participate....<br /> </blockquote>

June 8, 2004, 11:14 AM PDT

By Abhijeet Chavan @http://twitter.com/legalaidtech


The Grants.gov initiative is seen as a model e-government project but it has had
trouble attracting users according to an article in Government Computer News. The website enables citizens to apply for grants online.

Grants.gov Logo

"[The Office of Management and Budget] officials are working to define utilization -- how e-government projects are used after they've been fully implemented -- and plan how the projects will reach the marks they set. Project managers must decide who their customers are and how they'll measure use of the service...

[Officials] have identified several obstacles to finding users: informing them about the portal, making it easy for them to use and getting other agencies to participate....


Abhijeet Chavan

Abhijeet Chavan is the co-founder and co-editor-in-chief of Planetizen and the executive producer of Planetizen Courses.

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