Are Real Estate Reviews A Good Thing?

Two new web sites, ZipRealty, Inc. and Reply Inc., allow customers to post reviews of homes. Some are meant to be humorous, but some are mean-spirited and misleading. Is this the future of on-line real estate?

1 minute read

September 12, 2006, 9:00 AM PDT

By Matt Baumann


"At a condo on offer for $389,000 in Cambridge, Mass., another anonymous Zip reviewer spotted 'rot' in the bathroom, said the bathtub should be replaced and commented that the 'green paint isn't nearly as charming in person as in photos.' If all that wasn't bad enough, the reviewer added: 'Neighborhood questionable. Two kids had a loud, screaming fight outside the door during showing. Loud cars drive up and down the street with thumping music.'

Rude reviews threaten the "feel-good" language of promotional materials often associated with homes. Some real estate agents accuse other agents or home sellers of posting "hatchet jobs" to dampen competing bids.

On the other hand, these web-site owners suggest that reviews "provide valuable insights for home shoppers" and that "inappropriate content" such as "vulgarity, phone numbers, and advertisements, are blocked."

Wednesday, September 6, 2006 in The Wall Street Journal

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 30, 2025 - Diana Ionescu

Close-up on Canadian flag with Canada Parliament building blurred in background.

Canada vs. Kamala: Whose Liberal Housing Platform Comes Out on Top?

As Canada votes for a new Prime Minister, what can America learn from the leading liberal candidate of its neighbor to the north?

April 28, 2025 - Benjamin Schneider

Hot air balloons rise over Downtown Boise with the State Capitol building visible amidst the high rises.

The Five Most-Changed American Cities

A ranking of population change, home values, and jobs highlights the nation’s most dynamic and most stagnant regions.

April 23, 2025 - GoodMigrations

Close-up of American flag sticker on a silver subway train.

Op-Ed: Why Mobility Is Political

The freedom to move remains unevenly distributed between people of different backgrounds.

30 minutes ago - Streetsblog USA

Offshore wind turbines in water against a sunset sky

Bringing Community Voices Into Renewable Energy Planning

The MIT Renewable Energy Clinic helps coastal communities navigate the complexities of offshore wind development through neutral, inclusive engagement that surfaces local concerns and supports fair decision-making.

1 hour ago - MIT News

Close-up of varied seashells on a sandy beach.

Creating Ocean-Safe Plastic from Seashells

USC researchers have created a biodegradable, marine-safe plastic alternative using calcium carbonate from seashells, offering a promising solution to ocean pollution.

2 hours ago - USC News

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.

Senior Manager Operations, Urban Planning

New York City School Construction Authority

Building Inspector

Village of Glen Ellyn

Manager of Model Development

Central Transportation Planning Staff/Boston Region MPO