Opinion: Public Restrooms Shouldn’t Be Starbucks’ Problem

The outrage over the chain’s decision to limit the use of its bathrooms should prompt more questions about why the U.S. lacks public restrooms.

1 minute read

January 31, 2025, 6:00 AM PST

By Diana Ionescu @aworkoffiction


Row of four public restrooms outdoors with snowy mountain in background.

Jason / Adobe Stock

As Starbucks shifts its policy to limit people from using its restrooms and facilities, Lloyd Alter argues that “what is truly outrageous is that citizens are forced to use private washrooms because there are almost no public ones in North America.” 

In many countries, the Starbucks problem wouldn’t exist — because there are ample public restrooms available for use. “According to the Public Toilet Index, New York City has four toilets per 100,000 people; in Iceland, there are 56.”

Authorities say providing public washrooms can't be done because it would cost “hundreds of millions” but never have a problem spending billions on the building of highways for the convenience of drivers who can drive from home to the mall where there are lots of washrooms.

Alter concludes that public restrooms should be a common good provided by the government, “This is why we pay taxes — for public services that meet human needs.” As Harvey Molotch wrote, “That there is so often no way to satisfy a necessary bodily function is symptom of the larger callousness — of ignoring basic human needs. The trouble is a dearth of civic responsibility.”

Wednesday, January 29, 2025 in Streetsblog USA

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Use Code 25for25 at checkout for 25% off an annual plan!

Interior of Place Versailles mall in Montreal, Canada.

Montreal Mall to Become 6,000 Housing Units

Place Versailles will be transformed into a mixed-use complex over the next 25 years.

May 22, 2025 - CBC

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

May 28, 2025 - Diana Ionescu

White and yellow DART light rail train in Dallas, Texas with brick building in background.

DARTSpace Platform Streamlines Dallas TOD Application Process

The Dallas transit agency hopes a shorter permitting timeline will boost transit-oriented development around rail stations.

May 28, 2025 - Mass Transit

Metrorail train pulling into newly opened subterranean station in Washington, D.C. with crowd on platform taking photos.

Congressman Proposes Bill to Rename DC Metro “Trump Train”

The Make Autorail Great Again Act would withhold federal funding to the system until the Washington Metropolitan Area Transit Authority (WMATA), rebrands as the Washington Metropolitan Authority for Greater Access (WMAGA).

1 hour ago - The Hill

Tall red brick public housing building in New York City surrounded by shorter apartment buildings.

Trump's “Able Bodied” Public Housing Limits Could Displace Over 300,000 New Yorkers

As part of 43% cut to federal rental assistance, Trump is proposing a two-year limit on public housing tenure for “able bodied adults.”

3 hours ago - The City

A curb extension at the end of a block landscaped with small shrubs and pink flowers in residential neighborhood.

Nine Ways to Use Curb Space That Aren’t Parking

California’s new daylighting law bans parking within 20 feet of crosswalks. How can cities best use this space?

June 1 - CalBike

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.