How to Build Thriving Digital Public Spaces

Much of communal life now takes place virtually in digital spaces that feel public but are not. The internet needs to be more like our public parks, libraries, and public squares.

2 minute read

November 3, 2020, 9:00 AM PST

By Clement Lau


New York Public Library

Inspired By Maps / Shutterstock

With public health orders to physically distance and not gather in groups, many of us have turned to digital spaces to communicate, gather, and share. This thoughtful piece by Eli Pariser makes the case that the internet is broken and that we need to remake our digital spaces to be more like the public parks, libraries, and public squares that we cherish.

As strange as it may sound, Pariser explains how lessons from parks can be applied to the creation of virtual public spaces. Pariser draws inspiration from a local park and the poet Walt Whitman, saying "Whitman saw public spaces as critical elements of the new American democracy. They were spaces to celebrate individuality and build collective identity. Public parks, he argued, could help weave a greater, more egalitarian 'we.'"

While Facebook and Twitter may seem public, they are privately owned and are actually more like "walled gardens" where the corporate owner has complete control. Also, these platforms seem to have served to divide rather than connect us or engage us in fruitful discourse, especially during these trying times.

The article goes on to identify three challenges that need to be addressed to build thriving digital public spaces:

  1. Money: Philanthropy is one source; another idea is to tax targeted advertising and use those funds to shore up democratic functions that the big tech platforms have eroded, such as local journalism.
  2. Talent and Research Problem: A diverse and representative generation of builders, including both people inside and outside of technology-related fields, is needed to build something seamless, intuitive, and irresistible that allows millions of people to interact
  3. Public Imagination: Building digital public spaces that mirror the physical public spaces that we love is a big job and requires more than just a technological solution. 

Creativity is needed to tackle a problem of this urgency and consequence. Pariser concludes by reminding us that we have tackled problems of this magnitude before. The public park is only one of many ideas implemented to enact America’s egalitarian values. Another example is public libraries which opened at the turn of the 20th century to help foster literacy nationwide.

Tuesday, October 13, 2020 in Wired

Young Professional

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban and Environmental Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban and Environmental Planner

Get top-rated, practical training for planners

"Planetizen federal action tracker" logo superimposed over black and white image of US Capitol dome.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

September 16, 2026 - Zachary Whalen

Overlapping highways

The state-sanctioned urbicide of Austin

People don’t kill cities. Freeways do.

September 8, 2026 - Benjamin Schneider

The Hoover Dam blocking the Colorado River. The river's water level is noticeably low. The cliffs surrounding the blue water are brown and jagged.

US to reduce Colorado River water deliveries to Mexico

A new Colorado Treaty amendment reduces Mexico’s Colorado River water allocation by 250,000 acre feet.

September 11, 2026 - The Arizona Republic

A cluster of wind turbines beneath a stormy sky, above a forest where the leaves are beginning to change colors.

5 New England states march closer to 800 megawatt wind energy project

Securing federal approval for the project may be complicated under the Trump administration, which has historically been hostile towards domestic wind power.

September 16 - Inside Climate News

People boarding a bus on Maryland's Orange Route.

Baltimore to break ground on $50 million Transit Priority Project

The project will bring faster bus trips, safer streets and better bike connections to Baltimore.

September 16 - Mass Transit

A brick building with a circular sign with the Airbnb logo hanging off of it.

Airbnb launches $250 million 'last-dollar financing' housing accelerator, makes first investment in Austin

The company will put $6.4 million towards affordable housing development in Texas’ capital.

September 16 - Smart Cities Dive

FREE Course: Walkable City 1: Why Walkability?

After describing his path towards focusing on walkability as the essence of good planning, Jeff Speck marches through his five principal reasons for making more walkable places.

Reinventing Malls: Planning Alchemy—Turning Gray Fields Into Gold

The course focuses on the opportunities and imperatives that shape reinvention of mall sites.