The transit agency is launching upgrades to three of its on-demand services.
Houston Metro is investing in its on-demand services by upgrading METROLift, its paratransit service, making its on-demand rideshare pilot, Community Connector, a permanent part of the transit network and adding a new service zone to curb2curb, another on-demand rideshare service.
“According to [Houston Metro], an automated scheduling option [for METROLift] will allow customers to make next-day reservations while a new Where Is My Ride virtual assistant will provide customers with updated trip information. The METRO On Demand app will also provide self-service booking for METROLift same-day trips,” Brandon Lewis writes for Mass Transit.
Houston Metro is also expanding service hours for Community Connector and rolling out new climate controlled vehicles and dedicated ADA wheelchair-accessible minivans. Both Community Connector and curb2curb have new options where riders can arrange rides with independent drivers in commercial vehicles during periods of high demand.
Read the full story: Houston Metro expands on-demand services
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