User Experience

Lisbon Tourism

Lessons for Software UX From Ancient City Planners

Cities have been designed for user experience (UX) for millennia, and contemporary UX designers have plenty to learn from planners, according to a recent article in Fast Company.

July 30, 2023 - Fast Company

Streetcar

Unified Fare Payment in Detroit

The QLine streetcar joins the fare payment system of DDOT and SMART buses in the Motor City.

August 20, 2019 - Detroit Free Press

SEPTA Token

Transit Agency Makes Riders Watch an Advertisement Before Buying Tickets

"Long live the captive audience!"

May 11, 2019 - Philadelphia

Subway Station

A Better Travel Experience

Transportation engineers sometimes treat people as objects to be moved as quickly and cheaply as possible from one location to another, but people have preferences and feelings which should be considered when planning transport systems.

January 17, 2019 - Todd Litman

Self-Driving Car

Self-Driving Car Companies Could Print Money If They Play User Experience Right

Providing user experience in self-driving cars offers an under-appreciated business opportunity.

May 19, 2018 - Quartz

New York Subway

A Simple Improvement for the Problem of Crowded Rail Transit

Greater Greater Washington has identified a snazzy new app that informs transit riders about the crowd size on trains before they arrive. The benefit to crowded transit systems should be obvious.

August 8, 2017 - Greater Greater Washington

A New Tool to Amplify the Power of Open Data

Open data that no one knows how to use is hardly open at all. A new platform from Esri aims to improve the situation.

July 14, 2017 - CityLab

Sorriest Bus Stop

Study: It's Easier to Wait for Transit in a Nice Place

While that headline might seem obvious, how many well-located, pleasant bus stops are you aware of?

January 12, 2017 - Streetsblog USA

FREE Course: Walkable City 1: Why Walkability?

After describing his path towards focusing on walkability as the essence of good planning, Jeff Speck marches through his five principal reasons for making more walkable places.

Reinventing Malls: Planning Alchemy—Turning Gray Fields Into Gold

The course focuses on the opportunities and imperatives that shape reinvention of mall sites.

Top Books

An annual review of books related to planning.

Top Schools

The definitive ranking of graduate planning programs.

100 Most Influential Urbanists

The who's who of urbanism, according to Planetizen readers.

Urban Planning Creators You Should Know

A short list of voices on social, video, and podcasting platforms.