A centralized call center utilizing GIS gives City residents the kind of access to local government services normally found only in small towns
"Mr. Menchini insists, that a revolution in government is really happening. "This is a microcosm of the city's world," he said excitedly, tapping at a computer screen. "Where is it noisy? Where is it cold? Where are there too many cars?" The mayor is very involved on the precinct level," Mr. LaPadula said. "He wants the precinct commander to have real time information on quality of life complaints." As a result, the city is able to use 311 as a new management tool. "We can get a much better understanding of what is going on out there," Mr. Menchini said. "You can see how the precincts are stacking up."
Thanks to Bud Laumer
FULL STORY: New York Has a Number to Call: 311

Trump Administration Could Effectively End Housing Voucher Program
Federal officials are eyeing major cuts to the Section 8 program that helps millions of low-income households pay rent.

Planetizen Federal Action Tracker
A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

The 120 Year Old Tiny Home Villages That Sheltered San Francisco’s Earthquake Refugees
More than a century ago, San Francisco mobilized to house thousands of residents displaced by the 1906 earthquake. Could their strategy offer a model for the present?

Alabama School Forestry Initiative Brings Trees to Schoolyards
Trees can improve physical and mental health for students and commnity members.

NYC Outdoor Dining Could Get a Re-Do
The city council is considering making the al fresco dining program year-round to address cost concerns from small businesses.

HSR Reaches Key Settlement in Northern California City
The state’s high-speed rail authority reached an agreement with Millbrae, a key city on the train’s proposed route to San Francisco.
Urban Design for Planners 1: Software Tools
This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.
Planning for Universal Design
Learn the tools for implementing Universal Design in planning regulations.
Ada County Highway District
Clanton & Associates, Inc.
Jessamine County Fiscal Court
Institute for Housing and Urban Development Studies (IHS)
City of Grandview
Harvard GSD Executive Education
Toledo-Lucas County Plan Commissions
Salt Lake City
NYU Wagner Graduate School of Public Service