The Northwest Parkway in Denver has very little traffic in the wee hours, so officials decided to experiment with I.O.U. forms left at the booth.
"Doug Watt, a visitor to Denver, was not impressed by service on the Northwest Parkway. "You are the most rinky dink operation I have seen in my life," he declared in an email to the Parkway. Watt said he "sat forever in a line of cars" as each driver tried to figure out an IOU form that is left in a rack beside a booth for motorists using the tollroad between 10pm and 6am when the mainline plaza is unmanned.
Steve Bobrick, operations director readily admits they have problems still, though he insists the problems arise with a small percentage of the mere 200 motorists who use the tollroad during what he calls the graveyard shift.
"98 percent of our customers find no difficulty at all. We've got work to do on how to handle the remainder (2%)."
Since December they've been without toll collectors in the mainline plaza booths 10pm to 6am.
Bobrick says laughing: "I'll accept the blame" when I ask him whose idea it was."
FULL STORY: NW Parkway leaves mainline plaza unstaffed overnight to experiment with cashless
Congestion Pricing Drops Holland Tunnel Delays by 65 Percent
New York City’s contentious tolling program has yielded improved traffic and roughly $100 million in revenue for the MTA.
Tolling Gaining Traction for Highway Projects in Kansas
After the state broke ground on a tolled express lane project at the eastern edge of Kansas, near Kansas City, tolls are also under consideration in the nascent stages of a corridor study located at the southwest edge of the same region.
Congestion Pricing Could Be Coming to L.A.
The infamously car-centric city is weighing a proposed congestion pricing pilot program to reduce traffic and encourage public transit use.
Planetizen Federal Action Tracker
A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.
San Francisco's School District Spent $105M To Build Affordable Housing for Teachers — And That's Just the Beginning
SFUSD joins a growing list of school districts using their land holdings to address housing affordability challenges faced by their own employees.
The Tiny, Adorable $7,000 Car Turning Japan Onto EVs
The single seat Mibot charges from a regular plug as quickly as an iPad, and is about half the price of an average EV.
Seattle's Plan for Adopting Driverless Cars
Equity, safety, accessibility and affordability are front of mind as the city prepares for robotaxis and other autonomous vehicles.
As Trump Phases Out FEMA, Is It Time to Flee the Floodplains?
With less federal funding available for disaster relief efforts, the need to relocate at-risk communities is more urgent than ever.
With Protected Lanes, 460% More People Commute by Bike
For those needing more ammo, more data proving what we already knew is here.
Urban Design for Planners 1: Software Tools
This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.
Planning for Universal Design
Learn the tools for implementing Universal Design in planning regulations.
Smith Gee Studio
City of Charlotte
City of Camden Redevelopment Agency
City of Astoria
Transportation Research & Education Center (TREC) at Portland State University
US High Speed Rail Association
City of Camden Redevelopment Agency
Municipality of Princeton (NJ)