Philadelphia to invest $2 billion into upgrading city airports as PHL places last in customer satisfaction

Modernizations to Philadelphia's airports will include baggage system upgrades and a new automated parking garage guidance system.

1 minute read

September 23, 2026, 9:00 AM PDT

By Zachary Whalen


People walk through Philadelphia International Airport. There is a convince store on the right.

The initiative is funded through airline revenue, federal and state dollars and facility charges. | EQRoy

Philadelphia’s Department of Aviation is investing $2 billion into modernizing the Philadelphia International Airport and Northeast Philadelphia Airport, the largest reinvestment in the department’s history. Modernizations will include upgrades to the baggage systems, a new automated parking garage guidance system and upgrades to SEPTA platforms at the airports.

“The investment was announced just before J.D. Power’s annual customer satisfaction survey ranked PHL last among large airports in North America for the sixth consecutive year. However, the airport’s overall score improved for the second year in a row as terminal renovations continue,” Jassmyn Nesmith writes for WHYY News.

The initiative to modernize the airports is titled Transform PHL and is funded through airline revenue, federal and state dollars and facility charges, WHYY News reports. 

Sunday, September 20, 2026 in WHYY

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