'Citistat': A Revolutionary Reporting System

Neal Peirce reviews Baltimore's innovative "Citistat" reporting system that is being copied by cities around the nation.
February 3, 2004, 8am PST | Abhijeet Chavan | @legalaidtech
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"CitiStat has produced $100 million in cost savings and revenue enhancements since 2000,...Plus, performance is up. The backlog of cleanup projects is down. Ninety percent of potholes get fixed within 48 hours. The city has planted more trees. Drug treatment services are up...Result: Baltimore is better positioned to attract and hold businesses and middle-class residents......In whole or part, the system is being copied in Syracuse, Pittsburgh, Detroit, Miami and Providence."

Thanks to Abhijeet Chavan

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Published on Monday, February 2, 2004 in The Washington Post Writers Group
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