'Citistat': A Revolutionary Reporting System
"CitiStat has produced $100 million in cost savings and revenue enhancements since 2000,...Plus, performance is up. The backlog of cleanup projects is down. Ninety percent of potholes get fixed within 48 hours. The city has planted more trees. Drug treatment services are up...Result: Baltimore is better positioned to attract and hold businesses and middle-class residents......In whole or part, the system is being copied in Syracuse, Pittsburgh, Detroit, Miami and Providence."
Thanks to Abhijeet Chavan