How To Build A Better Planning Department

"Building- permit applicants complain of a lengthy and uncertain permit process. Neighbors can't understand how such 'terrible' buildings can be approved and why they aren't adequately involved in the planning process. Department staffers accuse the interim director of favoritism and violating procedures. Staff has complained about management decision-making, lack of support and unhealthy and unsafe working conditions, including a stabbing in front of the Information Counter inside our offices on Mission Street."

Thanks to MTC Library Headlies