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Dave Biggs is the Chief Engagement Officer at MetroQuest Community Engagement Software and a passionate public engagement strategist focused on best practices in community engagement for planners.
Member for
 1 year
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 10 posts
Dave Biggs is the Chief Engagement Officer at MetroQuest Community Engagement Software and a passionate public engagement strategist focused on best practices in community engagement for planners. An internationally-recognized speaker and author, Dave has over 20 years of experience on a wide range award-winning projects with government clients and consulting firms, he has built a reputation for leading edge community outreach. Dave serves as trainer and advisor in community engagement to the American Planning Association, Transportation Research Board, and International Association for Public Participation, National Coalition of Dialogue and Deliberation and planning agencies throughout the US and Canada.

Recent Posts

Blog post
December 4, 2016, 1pm PST
What is the highest purpose of community engagement? Why do some planners go all out to hear from the public? This article dives into these questions based on nine interviews conducted at APA 2016.
Dave Biggs
Blog post
September 8, 2016, 10am PDT
Trust between the public and government agencies is low, and democracies are paralyzed without it. How can community engagement help restore trust? This post outlines the challenge and a process for solving it.
Dave Biggs
Blog post
July 19, 2016, 8am PDT
Dave Biggs interviews author James Hoggan about his new book, "I'm Right and You're An Idiot: The Toxic State of Public Discourse and How to Clean It Up."
Dave Biggs
Blog post
July 5, 2016, 10am PDT
Planners, like any other professionals, live in a kind of bubble. Those charged with dealing with the public run the risk of expecting too much from residents as they design community engagement activities. Here are some of the most common mistakes.
Dave Biggs
Blog post
May 6, 2016, 6am PDT
With the constellation of civic technologies, like online community engagement platforms, growing quickly, it's important to recognize the positive and negative consequences of new practices in community engagement.
Dave Biggs
Blog post
April 20, 2016, 12pm PDT
In the middle of presidential primary season, the debate about the caucus vs. primary processes is hot with criticisms being leveled on both sides. What can planners learn about this debate to help improve community engagement for planning?
Dave Biggs
Blog post
April 14, 2016, 5am PDT

As I do every year at the APA National Conference, I did my best to catch as many community engagement sessions as possible. Here are highlights, takeaways, and the common threads I noticed this year.

Dave Biggs
Blog post
March 28, 2016, 2pm PDT
With disruptions at public meetings on the rise and a growing number of online engagement tools to choose from, is face to face community engagement destined to die out? What's at stake if we let that happen?
Dave Biggs
Blog post
March 14, 2016, 6am PDT

Introducing the Fiasco Files—a lighthearted look at those times when things went sideways in community engagement. This Fiasco File tells the story of an angry and vocal minority group and the havoc the raised at a public meeting.

Dave Biggs
Blog post
February 23, 2016, 10am PST
Do modern accessibility regulations go far enough to ensure fair access to all community members for public engagement activities? How can we design our planning processes to reach the broadest demographic?
Dave Biggs