Service Design
Backlash for Bus Service Cuts Proposed by D.C. Metro
A debate about how to more efficiently operate the Washington Metropolitan Area Transit Authority's bus service is underway.
Bus Stop Consolidation Improving On-Time Performance in Pittsburgh
Pittsburgh-area buses operating on routes with a recently reduced number of stops are more likely to arrive on time than before the changes.
How Rider-Friendly Fare Policies Can Improve Transit
So many aspects of a transit system's fare system can make or break the rider experience and even the long-term viability of the system. A new report helps transit planners and service designers make sense of all the options.
The Varied Career of a Transit Service Planner
The career of Emily Yasukochi, senior associate at Nelson\Nygaard, has offered an incredible variety of experience and institutions considering it's all been centered around transit and sustainable transportation.
Redesigning Bureaucracy
Branden Klayko reports on experimental efforts in the emerging field of service design, which aims to improve interactions between public services and their customers through research, advocacy, and technical assistance.
FREE Course: Walkable City 1: Why Walkability?
After describing his path towards focusing on walkability as the essence of good planning, Jeff Speck marches through his five principal reasons for making more walkable places.
Reinventing Malls: Planning Alchemy—Turning Gray Fields Into Gold
The course focuses on the opportunities and imperatives that shape reinvention of mall sites.
One Hundred Miles
County of Mendocino
planning NEXT
The Architects Foundation
University of Cincinnati Online
Montrose County
Northern Illinois Transit Authority (NITA)
The Pocatello Development Authority
