Wal-Mart's Image Becomes Tarnished

As Wal-Mart expands into new urban markets, it is facing unwelcome attention from politicians and the media.
April 9, 2004, 1pm PDT | Chris Steins | @urbaninsight
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"Even though Wal-Mart has conquered rural and middle America, there are vast urban markets to saturate in places like New Jersey, California and New York... In the United States, Wal-Mart is experimenting with renovating and opening anchor stores abandoned by department stores in malls, and trying out the concept of small grocery stores called Neighborhood Markets, Cody says. It is offering services, such as tax preparation. Some Wal-Mart stores come with gas stations... Meanwhile, as Wal-Mart reaches into New York, Los Angeles and other large metropolitan areas, it is attracting new and unwelcome attention in state capitals and from the media. Wal-Mart has been criticized for its low wages and meager health benefits."

Thanks to Chris Steins

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Published on Wednesday, April 7, 2004 in Wharton Business School, University Of Pennsylvania
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