The popular Complete Management Course for Planning Directors (and all managers and supervisors) is being given in six webinars. Each 90 minute webinar will be given on a Thursday at 10a.m. PST. The first course is February 24 with the topic of Setting the Strategic Direction for your organization; March 3rd is Customer Service; March 10 is Contemporary Theory for People Skills including hiring, orientation, probation and delegation; March 17, Part Two of People Skills including empowerment, evaluation, termination, training, and stars at work; March 24 Organization including flattening, spans of control, systems, budget, office managment, staffing, equipment and automation; March 31 the Permit Process along with Measurement, politics, and leadership. Each course is $79.99. A 20% doscount on all 6 courses for only $383.95. The sessions are taught by Paul Zucker, FAICP, aka The Managment Doctor. For additional information call 619-260-2680.