An official City of West Sacramento application form must be filled out, in its entirety. It is the applicant's responsibility to explain his/her qualifications fully and clearly. In addition, applicants must submit a resume and complete the required supplemental questionnaire. Incomplete information on the application, resume and/or supplemental questionnaire may be cause for disqualification. Application packages will be reviewed and screened for qualifications. Additional screening criteria will be developed based on the supplemental questionnaire.
Preference given to candidates with experience working with Accela Automation or similar permitting software.
DEFINITION: The Planning Technician performs responsible technical, administrative and clerical work in support of the business license function and the planning division of the Community Development Department.
SUPERVISION RECEIVED AND EXERCISED: Receives direct and general supervision from the Principal Planner or his/her designee. No direct supervision of staff is exercised.
CLASS CHARACTERISTICS: This class is distinguished as being at the journey level having responsibility for the full range of technical and clerical support functions necessary to accomplish the tasks and duties assigned with only occasional instruction or assistance as unusual or unique situations arise.
Examples of Duties / Knowledge & Skills
EXAMPLES OF ESSENTIAL FUNCTIONS: (Illustrative Only): Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
- Performs public counter work.
- Obtains information from business license applicants in person, over the telephone, and from online submittals.
- Prepares check lists for business license applicants to follow which includes the type of licenses required, fees and renewal schedule, and documentation necessary to obtain the license.
- Receives and verifies documentation required for licensing such as registration forms, workers' compensation forms, state tax forms, and state and/or federal licenses.
- Reviews all forms for accuracy before issuing licenses.
- Reviews information in business license files for accuracy and completeness and ensures that all pertinent information is included in the file.
- Identifies errors in files and makes corrections as necessary.
- Maintains license data in computer system by enter new license data and updating existing data.
- Creates queries to provide reports and statistical information on business license data to the general public, city departments and outside agencies.
- Determines fees on licenses and renewals and processes receipts for collection.
- Retrieves licensing information on pending, active, expired and canceled licenses in order to respond to questions from various sources including the public, other departments.
- Provides emergency contact information for police and fire services as necessary.
- Releases information and documents to state and federal agencies upon verification and documentation of authority of individual requesting the information.
- Issues background packets to individuals applying for licenses that require a background, collects fees and send to police department for processing and verifies that documentation is complete.
- Maintains background investigation log of individuals currently under investigation by the police department pending issuance of a business license.
- Coordinates inspections of businesses to verify compliance with requirements of the license.
- Provides clarification on business location and license classifications to city departments and outside agencies.
- Maintains inspection log of pending and outstanding inspections including approving official and date of approval.
- Responds to inquiries from the public and local and state agencies in regard to licensed businesses, business owners, and business addresses, qualifications required to operate different types of businesses, and the licensing section's policies and procedures.
- Responds to complaints by providing information or referring complainant to the appropriate individual, department or agency.
- Maintains filing and record keeping systems for the Community Development Department.
- Revises existing forms and develops new forms as necessary.
- Generates and distributes renewal notices, license certifications and delinquent notices.
- Prepares and types correspondence, reports and forms.
- Provides clerical and staff support to the Planning Commission including, but not limited to, review of staff reports, preparation of minutes, agenda preparation, and maintenance of information on the City's web site, and assists and assembles radius letter notifications to members of the public regarding upcoming Planning Commission items.
- Provides clerical and administrative support to the Planning Division of the Community Development Department, including, but not limited to, complex administrative and technical accounting support, special projects, purchasing, purchase orders, and preparation of maps, sketches, etc. to be used in various reports.
Minimum qualifications & Requirements
EDUCATION AND EXPERIENCE: Any combination of training and experience which would provide the required knowledge and skill. A typical way to obtain the required knowledge and skill would be:
Education: High school diploma or equivalent. Specialized coursework in urban planning or related field highly desirable.
Experience: One (1) year, full-time equivalent, of technical or administrative experience involving public contact, preferably in a planning division or related field.
LICENSES AND CERTIFICATES: If required to drive, possession and maintenance of a valid California driver's license.
WORKING CONDITIONS: Serves as staff to the Planning Commission and may be required to attend off-hour meetings.
PHYSICAL DEMANDS: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Positions in this classification occasionally lift and carry reports and records that typically weigh less than 20 pounds.
ENVIRONMENTAL ELEMENTS: Employees work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing department guidelines, policies and procedures