Bringing a Dead Mall Back to Life

Five years ago, Graham Weston, the chairman and co-founder of Rackspace, had a wild vision to transform an abandoned mall into his company's headquarters. His unique approach has revitalized the adjacent city of Windcrest, a suburb of San Antonio.

2 minute read

November 1, 2012, 10:00 AM PDT

By Jessica Hsu


"As ruefully documented on the Web site Deadmalls.com," writes Kate Murphy, "the recession has shuttered scores of enclosed malls in the United States, and estate analysts at the CoStar Group predict that at least 10 percent of the remaining 1,500 malls will fail in the next few years." The Windsor Park Mall was just another statistic until Weston decided to convert the abandoned building into a one-of-a-kind work environment.

"I thought, This is going to be awesome!" said Weston. "But everybody else pretty much thought I was crazy." Lanham Napier, the chief executive at Rackspace, admitted, "[a] lot of Rackers worked at Foot Locker in the mall, and the last thing they wanted to do is go away to school, get the fancy degree and come back and work at the mall." After an investment of over $100 million, the mall now comfortably houses the employees along with amenities including a two-story slide, a life-size chessboard, an exercise room, themed conference rooms, and recreation areas.

While some dead malls have been resurrected as mixed-used buildings, Rackspace's project "is unique in that it is the exclusive owner and occupant." Murphy adds, "The project suggests that there might be hidden opportunities in the nation's glut of dead and dying malls and represents one of the country's largest and quirkiest recycling efforts."

In addition to representing the values of the company, the mall cum office park has been a boon to Windcrest, which expects to be debt-free by 2014 as a result of a substantial increase in tax revenue.

Tuesday, October 30, 2012 in The New York Times

Large blank mall building with only two cars in large parking lot.

Pennsylvania Mall Conversion Bill Passes House

If passed, the bill would promote the adaptive reuse of defunct commercial buildings.

April 18, 2024 - Central Penn Business Journal

Rendering of wildlife crossing over 101 freeway in Los Angeles County.

World's Largest Wildlife Overpass In the Works in Los Angeles County

Caltrans will soon close half of the 101 Freeway in order to continue construction of the Wallis Annenberg Wildlife Crossing near Agoura Hills in Los Angeles County.

April 15, 2024 - LAist

Workers putting down asphalt on road.

U.S. Supreme Court: California's Impact Fees May Violate Takings Clause

A California property owner took El Dorado County to state court after paying a traffic impact fee he felt was exorbitant. He lost in trial court, appellate court, and the California Supreme Court denied review. Then the U.S. Supreme Court acted.

April 18, 2024 - Los Angeles Times

Aeriel view of white sheep grazing on green grass between rows of solar panels.

Coming Soon to Ohio: The Largest Agrivoltaic Farm in the US

The ambitious 6,000-acre project will combine an 800-watt solar farm with crop and livestock production.

1 minute ago - Columbus Dispatch

Pedestrians crossing a busy crosswalk on New York City street with tall buildings in background

New York’s Deadliest Neighborhoods for Pedestrians

Pedestrian deaths rose last year, but remain below pre-2020 levels.

1 hour ago - PIX 11

View of downtown Seattle with Space Needle and mountains in background

Eviction Looms for Low-Income Tenants as Rent Debt Rises

Nonprofit housing operators across the country face almost $10 billion in rent debt.

April 23 - The Seattle Times

News from HUD User

HUD's Office of Policy Development and Research

Call for Speakers

Mpact Transit + Community

New Updates on PD&R Edge

HUD's Office of Policy Development and Research

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.