The Complete Management Course for Planning Directors
ZuckerSystems
Thursday November 3, 2016
Location: San Deigo, CA
Website
The Complete Management Course for Planning Directors is a six week webinar series. Participants may sign up for just one week or all six weeks. Each session is from 10 am Pacific Time to 11:30 and is certified for AICP credit. Dates and topics are:
November 3, Setting the Strategic direction for the department, mission and vision
November 10, Customer Service - strategy, systems, techniques, people
November 17, People Skills - contemporary theory, hiring, orientation, probation delegation
December 1, People Skills - empowerment, evaluation, termination, training, motivation, becoming a star
December 8, Organization - flat, spans of control, systems, budgets, office management, staffing, equipment, automation
December 15, Permit Process and - measurement, politics, leadership
Cost per module 114.94, all 6 modules $459.94. Additional viewers or participants on same computer $20 per module
Details at www.zuckersytems.com , Instructor, Paul Zucker, FAICP, aka the Management Doctor
Posted September 20, 2016
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