Old School 311

I came across this image created by the Philadelphia Daily News some time ago. It depicts all of the potential problems one might encounter in living within Philadelphia and the associated number to call. Many neighborhood organizations have copies of this image as it was difficult to immediately figure out whom to call for different problems until this information was gathered in one location. The graphic has some particularly interesting graphic depictions of urban issues. In the end, its an amazing contrast to initiatives like the 311 service implemented in New York City.

1 minute read

February 16, 2005, 10:01 AM PST

By Scott Page


I came across this image created by the Philadelphia Daily News some time ago. It depicts all of the potential problems one might encounter in living within Philadelphia and the associated number to call. Many neighborhood organizations have copies of this image as it was difficult to immediately figure out whom to call for different problems until this information was gathered in one location. The graphic has some particularly interesting graphic depictions of urban issues. In the end, its an amazing contrast to initiatives like the 311 service implemented in New York City.



old school 311




Scott Page

Scott Page is an urban designer and planner with degrees from the University of Pennsylvania and Georgia Tech. His experience in neighborhood design, city-wide housing strategies, waterfront planning, downtown revitalization and economic development has resulted in innovative and achievable strategies for a diversity of public, non-profit and private clients. Scott's design process merges creative grass-roots planning with a focus on sustainable development and design.

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Wastewater pouring out from a pipe.

Alabama: Trump Terminates Settlements for Black Communities Harmed By Raw Sewage

Trump deemed the landmark civil rights agreement “illegal DEI and environmental justice policy.”

April 13, 2025 - Inside Climate News

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 16, 2025 - Diana Ionescu

Black and white photos of camp made up of small 'earthquake shacks' in Dolores Park in 1906 after the San Francisco earthquake.

The 120 Year Old Tiny Home Villages That Sheltered San Francisco’s Earthquake Refugees

More than a century ago, San Francisco mobilized to house thousands of residents displaced by the 1906 earthquake. Could their strategy offer a model for the present?

April 15, 2025 - Charles F. Bloszies

People walking up and down stairs in New York City subway station.

In Both Crashes and Crime, Public Transportation is Far Safer than Driving

Contrary to popular assumptions, public transportation has far lower crash and crime rates than automobile travel. For safer communities, improve and encourage transit travel.

April 18 - Scientific American

White public transit bus with bike on front bike rack in Nashville, Tennessee.

Report: Zoning Reforms Should Complement Nashville’s Ambitious Transit Plan

Without reform, restrictive zoning codes will limit the impact of the city’s planned transit expansion and could exclude some of the residents who depend on transit the most.

April 18 - Bloomberg CityLab

An engineer controlling a quality of water ,aerated activated sludge tank at a waste water treatment plant.

Judge Orders Release of Frozen IRA, IIJA Funding

The decision is a victory for environmental groups who charged that freezing funds for critical infrastructure and disaster response programs caused “real and irreparable harm” to communities.

April 18 - Smart Cities Dive