Director of Member Programs

Job Description

The Philadelphia Association of Community Development Corporations (PACDC) is a citywide membership organization that supports community development efforts across Philadelphia through advocacy, capacity building, and collaboration, working to create vibrant, inclusive, and equitable neighborhoods throughout the city.

Position Summary
The Director of Member Programs is a senior leadership role responsible for shaping and advancing PACDC’s strategy for engaging, supporting, and strengthening its diverse network of community development organizations throughout the Philadelphia region.

The Director will lead PACDC’s membership and capacity building team to ensure that PACDC remains deeply connected to the needs, priorities, and experiences of its members and that those perspectives inform and influence the organization’s direction. Through relationship building, convening, leadership development, training, technical assistance, and peer learning, the Director will strengthen connections across the membership while helping member organizations build the capacity they need to increase their impact.

As a member of PACDC’s management team, the Director will contribute to the development and execution of organization-wide strategy, planning, resource development, and decision-making.

The Director reports to the Executive Director.

Leadership Responsibilities

Membership Strategy & Engagement
• Provide strategic leadership for PACDC’s membership program, developing approaches that strengthen member engagement, connection, retention, and growth.
• Build trusted relationships across PACDC’s diverse membership and maintain a strong understanding of the opportunities, challenges, and emerging needs facing member organizations and the communities they serve.
• Create meaningful opportunities for input and ensure member perspectives shape PACDC’s priorities, programming, services, and future direction.
• Strengthen cross-member connections and peer learning across the membership to build a supportive and collaborative member network.
• Use membership data and feedback to assess engagement and identify opportunities to deepen PACDC’s value to members.
• Oversee internal processes that support high-quality member experience.

Strengthening Members Capacity
• Set the strategic direction for PACDC’s capacity-strengthening work, ensuring that training, organizational and leadership development offerings respond to member needs.
• Oversee workshops for members, working with partners, funders, and subject-matter experts to identify priorities and develop high-quality programming.
• Provide strategic leadership for PACDC’s Equitable Development Conference/Symposium, including convening and guiding the Equitable Development Conference Planning Committee.
• Provide strategic oversight for cohort-based professional development initiatives, including the Commercial Corridor Manager and Neighborhood Advisory Committee Coordinator On-Boarding Programs.
• Identify emerging capacity needs across the membership and develop new programs, services, partnerships, and technical assistance approaches in response. Strengthen the systems for meeting member needs.
• Evaluate the quality and impact of capacity-strengthening programs and use findings to continuously improve PACDC’s offerings.

Team & Department Leadership
• Develop annual departmental goals and work plans aligned with PACDC’s strategic priorities and monitor progress and outcomes.
• Lead, coach, and develop a high-performing team currently consisting of three staff, and manage external consultants and interns, establishing clear expectations and measures of success.
• Develop and manage departmental budgets effectively.
• Provide resource development support by contributing to grant/contract proposals and reporting relevant to the department.

Organizational Leadership
• Serve as an active member of PACDC’s management team, contributing to organizational strategy, planning, decision-making, and problem-solving beyond the Director’s immediate portfolio.
• Bring the perspectives, needs, and experiences of members into organization-wide discussions and decisions. Work collaboratively across PACDC to ensure member programs integrate and reinforce shared organizational goals.
• Contribute to organizational evaluation and outcomes measurement.

Qualifications
PACDC is seeking a strategic, collaborative, and relationship-oriented leader who combines strong program leadership with the ability to engage people, develop staff, build partnerships, and translate ideas into meaningful results.

The ideal candidate will bring:
• At least ten years of progressively responsible experience in the Philadelphia community development space.
• Strong existing knowledge of local organizations, funders, partners, and leaders, with a strong preference for candidates who have cultivated a broad and diverse network.
• Demonstrated supervision experience with the ability to foster collaboration and staff development while establishing clear expectations and accountability.
• Strong strategic and creative thinking skills, including the ability to translate organizational and member needs into programs, partnerships, and priorities.
• Strong written, verbal, facilitation, and interpersonal communication skills.
• Experience designing and implementing programs, including managing budgets.
• Strong organizational and project management skills.
• Proficiency with Microsoft Office suite, project management software and ability to learn new technology platforms.
• A demonstrated commitment to PACDC’s mission and to advancing a more equitable Philadelphia.

Compensation & How to Apply
This is an exempt, full-time position. The salary range is $92,000–$100,000, with a comprehensive benefits package that includes a hybrid work schedule; health, dental, life, and disability insurance; generous paid time off; an employer 401(k) contribution after one year of employment; professional development opportunities; commuter benefits; an annual Wellness Fund; and a supportive working environment.

To apply, please submit the following materials at: https://tinyurl.com/PACDC-Director
• Resume
• Cover Letter

Applications are accepted through this link only. Candidates selected to move forward in the interview process will be contacted directly.

This position will remain open until filled. Because applications will be reviewed on a rolling basis, early applications are strongly encouraged.

PACDC values diversity and is dedicated to building a team that reflects a variety of backgrounds, perspectives, and skills. We strongly encourage applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, and life experiences.