Permit Center - Supervisor
City of Torrance
Torrance, CA
Experience Level: Mid-Level
Salary: $6,640.40 - $8,075.60 Monthly
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WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.
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The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today.The Community Development Department is seeking a dedicated, proactive, and customer-focused Permit Center Supervisor to join their dynamic team!
The DepartmentAdvancing a Safe, Accessible and Sustainable Built Environment
The Community Development Department plays a vital role in the continued development, sustainable growth, and success of Torrance. CDD maintains the Building and Safety, Engineering, Environmental (Code Enforcement), the Geographic Information System (GIS) and Mapping, Housing, and Planning Divisions, which serve the community by overseeing redevelopment, comprehensive planning, zoning, housing programs, project planning, permitting, environmental stewardship, NPDES and building and code enforcement.Responsibilities of the Community Development Department include:
- Building Permits & Online Permitting
- Code Enforcement
- Construction Plan Check and Inspections
- Development Review and Comprehensive Planning
- Engineering Permits and Records
- GIS
- Housing Programs (including Section 8)
- NPDES Administration
- Successor Agency to the Former Redevelopment Agency of the City of Torrance
- Survey Information
- Transportation Planning
The Division
The main purpose of the Building & Safety Division is to protect and promote public health, safety and general welfare as they relate to the construction and occupancy of buildings and structures. To accomplish this purpose, the Building & Safety Division provides inspections for new construction, buildings and remodeling of structures for compliance with the local, state and federal laws. One of the primary goals of the Building & Safety Division is to provide guidance to the public on safe building construction practices and to serve as a resource for building code and design issues.
The Position
The Permit Center Supervisor oversees the day-to-day operation of the Permit Center and performs advanced technical work; coordinates and oversees all customer service and permitting functions; acts as system administrator of the permit issuance system; coordinates workflow activities with other City Departments and state and federal agencies; and provides written and verbal information to the public regarding the permit, business license and development review process, policies and procedures.This position supervises staff and is responsible for instructing, assigning, planning and reviewing work, evaluating work performance and completing performance evaluations, allocating personnel, implementing employee discipline, and providing training, advice and assistance as needed. The Permit Center Supervisor also reviews and interprets codes and ordinances and recommends changes, additions, and implementation procedures; reads and reviews plot plans, building plans, engineering plans and specifications for completeness and conformance to permit requirements and all applicable regulations; and performs related duties as assigned.
For a detailed job description, click here.
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QUALIFICATION GUIDELINES
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Education and Experience
Any combination of education and experience that would have provided the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be:
Graduation from high school or possession of a GED Certificate; three years of progressively responsible experience as a Permit Technician with at least one year in a supervisory or lead capacity.Licenses and/or Certificates
Certification as a Permit Technician from the International Code Council (ICC).Ideal Candidate
In addition to the minimum qualifications, the ideal candidate will possess:- Proven experience in supervising staff and managing operations in a dynamic customer-service environment;
- Excellent communication and interpersonal skills with the ability to effectively interact with the public, staff, and government officials;
- Demonstrated ability to analyze and resolve complex issues, making sound decisions in a timely manner;
- Ability to train, mentor, and evaluate staff while fostering a collaborative and positive work environment;
- Exceptional organizational skills with the capacity to manage multiple tasks and priorities;
- Outstanding customer service skills; and
- Proven ability to thrive in a fast-paced work environment.
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HOW TO APPLY & EXAM PROCESS
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Interested candidates must submit an online application and supplemental questionnaire at www.TorranceCA.Gov/Jobs. First review of the applications will be those received by Tuesday, February 11, 2025.
Application submission will be accepted on a continuous basis until the position is filled. If a sufficient number of qualified applications are received by the first review date, there is the possibility that the recruitment may close at that time.
Only those candidates who best meet the City and Department's needs will be invited to participate in the examination process, which will consist of the following components:
Written Exam: Weighted 60% (Tentatively scheduled on Thursday, February 20, 2025)
Oral Interview: Weighted 40% (Tentatively scheduled on Tuesday, March 4, 2025) -
SPECIAL NOTES
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Working Environment:
Work is performed primarily in a standard office environment with extensive public contact and constant interruptions. Physical demands include the ability to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Must be available to work evenings or weekends for special assignments.Visit www.torranceca.gov to find out more information about our community.
Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 prior to the test date. For further information, click here.
As a condition of employment, candidates must pass a background check.
In addition, the City of Torrance Conflict of Interest Code requires that employees in this classification file an annual Financial Disclosure Statement. Information about this requirement may be obtained from the City Clerk's office.The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.
City of Torrance Inclusion Statement
The City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact.
The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!
Email: [email protected]
Website:Posted February 4, 2025, 9:54 AM PST
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