Transit Multi-Modal Manager
Distinguishing Features of Work
The City of Wichita Transportation Department is seeking candidates for a Multi-Modal Manager for the Parking and Mobility division to improve access and mobility in Wichita with a focus on bicycling, walking and transit; including managing the City's parking program.
Current programs include: Wichita Bicycle Master Plan; Wichita Pedestrian Master Plan; and the Wichita Bicycle Wayfinding System Plan.
The Multi-Modal Manager provides overall leadership and management to continue and grow transportation mobility and innovation activities, services, and data, while also providing a key role in transportation, planning, programming and policy. Reporting to the Director of Transportation, this position brings forward mobility activities and furthers innovation by supervising an additional team member. In addition this position will develop and lead cross-departmental teams across data, planning, sustainability, and transportation disciplines.
The Transportation Department provides public transit service throughout the Wichita community including fixed route and demand response services. The Transportation Department consists of the following divisions: Administration, Fixed Route Transit Operations, Transit Maintenance, Paratransit Services, and Parking and Mobility. As the designated recipient of Federal Transportation Authority (FTA) funds in the Wichita urbanized area, Wichita Transit is respon-sible for providing public transportation in compliance with Federal guidelines. The Transportation Department delivers professional service that serves the public in an equitable fashion, while continuing to innovate and experiment.
Wichita Transit is funded through local revenue, contributions from the General Fund, and federal and state grants. The annual budget for Transit is $19.1 million, with $5.7 million in expenditures from the local Transit Fund and $10.6 million in expenditures from state and federal grants. Besides administrative staff members, Transit includes 69 bus operators, 22 van drivers, and 17 maintenance positions.
This is administrative work assisting the Transit Director by providing a broad scope of administrative services that support and facilitate coordination and cohesiveness in the efforts of all Divisions within Wichita Transit (WT). The position is routinely responsible for budget preparation and monitoring, internal financial reporting, internal productivity reporting, personnel transactions and departmental policy and procedure development. This position will develop and implement processes or plans to carry out special assignments and projects designed to achieve objectives set forth by the Transit Director. Work is directed and reviewed through the establishment of goals and subsequent evaluation of progress toward goal attainment.
Examples of Work Performed
- Manage, direct and supervise team members engaged in the development and operations of mobility projects, services, and programs.
- Manage shared mobility operations to ensure vendors are meeting safety/security needs.
- Provide overall management and ongoing leadership for all City shared and advanced mobility activities, functions, services, and employees.
- Develop and implement business plans and manage actions to ensure that all mobility work is meeting City and Public Work goals.
- Set strategic and tactical direction for the future of transportation in the City of Wichita.
- Establish work plan goals, set priorities, and determine deadlines with all work groups on a variety of advanced mobility efforts.
- Maintain knowledge of local, national, and international advanced mobility concepts to ensure the businesses are managed and operated in the competitive market.
- Develop and maintain professional relationships with other agencies, private sector and others involved in developing mobility projects and programs.
- Plans, delegates, and evaluates the work of clerical, administrative, and/or technical support staff providing a variety of services including accounts payable/receivable, payroll and grant management and reporting.
- Evaluates, develops, modifies, and/or implements Departmental financial and administrative support processes and procedures.
- Monitors and ensures compliance with organization level policies and procedures that apply to the operation.
- Monitors and ensures Wichita Transit compliance with Federal Transit Administration (FTA) regulations.
- Monitors administrative policies and procedures supporting the operation for continued compliance and effectiveness and initiates change as needed.
- Identifies and accesses information resources.
- Analyzes and summarizes information as needed to support the Department in project planning and/or responding to public issues.
- May conduct oral presentations regarding process changes or topics researched for the Department.
- Coordinates special projects involving multiple Divisions.
- Composes correspondence, brochures, press releases, and other narrative material for the department as assigned.
- Serves as Departmental coordinator and/or liaison for special programs, including but not limited to public information, and state and federally funded program contract compliance.
- Completion of work assignments may require the operation of a vehicle.
- These examples are not intended to be all-inclusive.
- Other related duties may be assigned as needed.
Requirements of Work
- Thorough knowledge of information resources and information evaluation and reporting techniques.
- Knowledge of the principles and procedures of financial and managerial accounting.
- Continue to bring outside experts, funding, and support.
- Considerable knowledge of the practices and principles of municipal government, FTA, and Kansas Department of Transportation (KDOT).
- Ability to use a computer to access, interpret, and record information.
- Knowledge of electronic spreadsheet development, using basic mathematical and descriptive statistical operations.
- Ability to communicate clearly and effectively, both orally and in writing.
- Ability to develop and maintain effective working relationships with associates, employees of other Departments, representatives of other organizations and the public.
- Ability to effectively plan, organize, and supervise the work of others.
- May require the ability to acquire and maintain a Kansas driver's license.
- An employee shall not pose a direct threat to the health or safety of other individuals in the workplace.
- Oversees the staff relationship and coordinates with the Wichita Bicycle and Pedestrian Advisory Board. Build and participate on teams to deliver pilots and test new concepts for various projects from inception to completion, assisting them in clearly identifying problems and the scope of solution with the cost implications, including coordinating the role of project management.
- Work in partnership with regional and state agencies, as well as academia on future project and research development.
- Negotiate, draft, manage and administer contracts and agreements with consultants, contractors, and external organizations to achieve goals and protect the City's interest in various projects.
- Oversee project compliance to protect the public, staff, and the City from litigation.
- Represent the City in a technical capacity in meetings and on various committees.
- Make policy and funding recommendations to the Transportation management, City management and City Council officials as needed.
- Communicate with City Council, residents and other government agencies to facilitate all phases of projects.
Required Experience and Training
- A minimum of two (2) years experience and considerable knowledge in national best practices in shared mobility and advanced mobility concepts including, but not limited to, bikeshare, scooter share, rideshare/ride hailing, Mobility as a Service, curbside management, connected and automated vehicles, human centered design and data.
- A bachelor's degree in business or public administration, or a related field, plus four years of increasingly responsible administrative experience which includes budgetary accountability. Master's degree is preferred.
- AICP certification preferred.
- Considerable transportation knowledge of policy development, operations, budgeting, report preparattion; considerable knowledge of Federal, State and Local Laws, regulations, and policy.
- Considerable knowledge of data analysis, uses, privacy and specifications as they related to advance mobility modes.
- Knowledge of department and City principles, policies and practices of the Transportation Department and City Government; knowledge of bidding processes and contract management; and strong knowledge of current technology, computer usage, software and applications.
- Experience leading staff.
- Demonstrated experience in local government and a commitment to innovative transportation policies and programs.
- Excellent oral and written communication skills; strong decision making, research, problem solving, conflict resolution, negotiation and creative skills.
- Considerable knowledge of modern supervisory techniques and ability to delegate tasks and assignments.
- Administrative experience in a municipal environment or directly related to the specific operations of the hiring department preferred.
- Experience with FTA policies, regulations, and reporting requirements is preferred.
- Excellent project management skills with ability to work under pressure, multi-task, and meet deadlines.
- Any equivalent combination of education and experience may be considered.
- Offers of employment are contingent upon passing a pre-employment physical, which includes drug screening, and upon satisfactory evaluation of the results of a criminal record check.