In our rush to adopt the newest technologies we overlook the impact that everyday technologies like e-mail can have on government's ability to engage citizens.
This month in the American Planning Association's E-government column, PLANetizen editor Chris Steins showcases how the City of Santa Clarita, California, has developed a sophisticated and elegant e-mail notification system called eNotify that provides up-to-date information on planning topics of interest. The system has eliminated redundancy, streamlined the delivery of information, and cut staff time required for updates.
Thanks to Laura Kranz
FULL STORY: E-Government and Planning Profiles: City of Santa Clarita's eNotify

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