How Location-Based Data Can Improve Government Services

With three-quarters of smartphone owners accessing real-time location-based information, the biggest names in technology - from Apple to Google - are working to mine the value of location-based data. Can local governments do the same?

Adapting the findings of a recent study produced by Deloitte GovLab study, Joe Leinbach, Anesa Diaz-Uda, and William D. Eggers discuss the potential for location-based data to improve the ways governments interact with, and deliver services to, their constituents. 

"Governments at every level stand to benefit from the convergence of geospatial technologies and location-based services," say the authors. "For agency executives, capturing data from social media and location-based applications offers a more detailed and nuanced dataset than traditional GIS and demographic data, leading to better policymaking and program delivery. At the same time, the more data agencies collect, the better and more contextually aware location-based services become for citizens and employees. The result? Better communication, more efficient allocation of public resources and the ability to rethink the way public services are delivered."

Full Story: 'Where' Matters: Shaping Public Services for the Mobile Citizen


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Contemporary Debates in Urban Planning

Featuring thought-provoking commentary and insights from some of the leading thinkers and practitioners in the field.