Pew Internet & American Life Project A new report by the Pew Internet & American Life Project, "How Americans Get in Touch With Government", shows that 97 million adult Americans, or 77% of Internet users, took advantage of e-gov in 2003, whether that meant going to government Web sites or emailing government officials. This represented a growth of 50% from 2002. At the same time, citizens who contact government said they are more likely to turn to traditional means - either the telephone or in-person visits - rather than the Web or email to deal with government.
Pew Internet & American Life Project
A new report by the Pew Internet & American Life Project, "How Americans Get in Touch With Government", shows that 97 million adult Americans, or 77% of Internet users, took advantage of e-gov in 2003, whether that meant going to government Web sites or emailing government officials. This represented a growth of 50% from 2002. At the same time, citizens who contact government said they are more likely to turn to traditional means - either the telephone or in-person visits - rather than the Web or email to deal with government.
According to the report, Internet users are about 3 times as likely as non-Internet users to get in touch with government, whether the contact means conducting a transaction or seeking help with a problem. Probably because it's easier to shoot off an email or submit a web form than trying to find the right person and phone number.
Another interesting finding concerns accessibility: Just 40% of those with disabilities have access to e-gov services, compared to 63% of the overall population. Those with disabilities prefer contacting the government by telephone or in person rather than over the Web or email by a 65% to 15% margin.

Maui's Vacation Rental Debate Turns Ugly
Verbal attacks, misinformation campaigns and fistfights plague a high-stakes debate to convert thousands of vacation rentals into long-term housing.

Planetizen Federal Action Tracker
A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

San Francisco Suspends Traffic Calming Amidst Record Deaths
Citing “a challenging fiscal landscape,” the city will cease the program on the heels of 42 traffic deaths, including 24 pedestrians.

Adaptive Reuse Will Create Housing in a Suburban Texas Strip Mall
A developer is reimagining a strip mall property as a mixed-use complex with housing and retail.

Study: Anti-Homelessness Laws Don’t Work
Research shows that punitive measures that criminalized unhoused people don’t help reduce homelessness.

In U.S., Urban Gondolas Face Uphill Battle
Cities in Latin America and Europe have embraced aerial transitways — AKA gondolas — as sustainable, convenient urban transport, especially in tricky geographies. American cities have yet to catch up.
Urban Design for Planners 1: Software Tools
This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.
Planning for Universal Design
Learn the tools for implementing Universal Design in planning regulations.
Heyer Gruel & Associates PA
JM Goldson LLC
Custer County Colorado
City of Camden Redevelopment Agency
City of Astoria
Transportation Research & Education Center (TREC) at Portland State University
Jefferson Parish Government
Camden Redevelopment Agency
City of Claremont
