Fiasco Files

How Community Engagement Can Restore Trust in Government
Trust between the public and government agencies is low, and democracies are paralyzed without it. How can community engagement help restore trust? This post outlines the challenge and a process for solving it.

The Toxic State of Public Discourse and How to Clean It Up
Dave Biggs interviews author James Hoggan about his new book, "I'm Right and You're An Idiot: The Toxic State of Public Discourse and How to Clean It Up."

Community Engagement Highlights from APA 2016
As I do every year at the APA National Conference, I did my best to catch as many community engagement sessions as possible. Here are highlights, takeaways, and the common threads I noticed this year.

Is Face to Face Community Engagement Dying Out?
With disruptions at public meetings on the rise and a growing number of online engagement tools to choose from, is face to face community engagement destined to die out? What's at stake if we let that happen?

What I Learned When an Angry Group Destroyed My Public Meeting
Introducing the Fiasco Files—a lighthearted look at those times when things went sideways in community engagement. This Fiasco File tells the story of an angry and vocal minority group and the havoc the raised at a public meeting.
Town of Reading
Meridian Consultants
HUD's Office of Policy Development and Research
Harvard GSD Executive Education
Harvard GSD Executive Education
City of Piedmont, CA
City of Morganton
St. Louis County, MO
Urban Design for Planners 1: Software Tools
This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.
Planning for Universal Design
Learn the tools for implementing Universal Design in planning regulations.