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Transit Specialist - Sales
Swiftly is a big data platform for transportation. The platform weaves data analytics, intuitive visualizations, and real-time predictive technologies into applications that drive smarter decisions for public transit agencies. Today, over 60 cities and 3,500 transit professionals use Swiftly to improve transportation for nearly 1 billion passenger trips per year.
Sales at Swiftly
The Swiftly Marketing and Sales team crafts the Swiftly narrative and shares our work with prospective agencies in compelling, human ways. We challenge ourselves and one another to approach old problems in new ways, and we embrace failures as learning opportunities - if you’re not failing occasionally, you’re not putting yourself in a position to succeed! The team cares deeply about the problem we’re solving, so we empathize with and listen to our customers to build partnerships and deepen our value proposition. We thrive with constraints, getting creative to execute on a variety of deliverables in collaboration with other teams. Lastly, while we love to win, we know that the best means to that end on a broad scale is to support our colleagues and win as a team.
About the Role
Building on our consistent, significant growth over the past 2 years, the next 15 months will be big for us, and we want a transit enthusiast to join our team to help us achieve our goals. Your job will be to work with transit agencies and partners across the globe to help them get insights from their network data. This data will help drive operational efficiencies, which will allow agencies to save money and provide world class public transportation in their communities.
If you care about improving public transportation across the world, then Swiftly is the place to be!
What you'll do
Build your own strategy to reach out to agencies, understand their needs, and creatively pitch Swiftly.
Listen to and empathize with various stakeholders at transit agencies to understand what challenges agencies face when doing their work.
Convince local governments to approach old problems in new ways, while leading deals from initial engagement to close.
Build a joint plan with the agency that incorporates their goals and shows how Swiftly can support them in meeting and exceeding their goals.
Attend conferences and other events to share knowledge and meet transit leaders.
Work closely with the Customer Success team to deliver an exceptional experience for our customers.
Achieve and exceed revenue goals.
Our ideal Transit Specialist will have 2-5 years of experience in the public transportation industry, either in public agencies, consulting, planning, or other capacities - bonus if you also have experience with project management, sales, or marketing! - and will:
Have knowledge of the public transportation landscape including public transport authorities and operators.
Have a track record of exceeding quota in your previous positions.
Understand that a successful on-boarding of a customer is imperative - the sale is not over when the customer signs.
Strong communication skills and the ability to foster internal feedback loops (i.e. between sales, marketing, product, customer success, etc.)