Urban planning is an inherently knowledge-intensive activity. Even the most prosaic zoning change or development proposal can generate reams of memos, transcripts, minutes and notes. Planners routinely manage statistical and geographic data for research and analysis. In fact, this material proves so voluminous there is even a book on how planners can collect, manage, and share information effectively.
A comment I heard recently reminded me how often these systems can go awry. Opinion