Service Improvement

A recent article tackles the counter-intuitive state of transit investment in the St. Louis region: “While the abundance of transit possibilities create a veneer of progress, the region is quietly in a public transit state of crisis.”
Mar 12, 2014   nextSTL.com
The developers of a transit-tracking app have some for exciting news for public officials: There's a way to improve transit rider satisfaction without reducing fares, buying new vehicles or expanding service. Just give your users more information.
Jan 22, 2014   The Atlantic Cities