Service Improvement

March 12, 2014, 2pm PDT
A recent article tackles the counter-intuitive state of transit investment in the St. Louis region: “While the abundance of transit possibilities create a veneer of progress, the region is quietly in a public transit state of crisis.”
nextSTL.com
January 22, 2014, 2pm PST
The developers of a transit-tracking app have some for exciting news for public officials: There's a way to improve transit rider satisfaction without reducing fares, buying new vehicles or expanding service. Just give your users more information.
The Atlantic Cities