Is your city's transit agency caught in a cycle of rising fares, declining service, and chronic financial problems? Mark Aesch has used an innovative approach to turn around the bus systems in Rochester and Detroit. Could it work in your city?
Under the cover of darkness two years ago, Tallahassee's StarMetro completely overhauled its entire bus system, replacing its out of date hub-and-spoke model with a grid-like system over one evening. This year, the system was honored by the APA.